Shoemaker, W. (2003). Acquisition of computer skills by older users: a mixed methods study. Research Strategies, 19, 165-180.

Discusses previously unexamined factors, including cognitive, contextual and affective, that can positively or negatively impact the outcome of a computer skills class aimed at older (age 55+) adults. Says class designs that account for these factors will likely be more successful teaching and learning experiences.

Novotny, E. (2004). I don't think I click: a protocol analysis study of use of a library online catalog in the Internet age. College and Research Libraries, 65,525-537.

Examines influence of familiarity with Internet search engines on OPAC usersí search strategies and expectations. Discusses need for significant changes (many overdue) in OPACs, requiring flexibility from both librarians and system designers, as well as new methods of library instruction, to improve usersí search outcomes.

Losee, R.(2004). A discipline independent definition of information. Journal of the American Society for Information Science, 48, 254-269.

Constructs a general definition of information. Demonstrates its applicability to all areas and disciplines within information science. Demonstrates how adopting proposed definition will engender a common language for and facilitate communication among the entire discipline.

Taylor, R.S.(1968). Question-negotiation and information seeking in libraries. College & Research Libraries, 29, 178-194.

Dissects the process by which library users seek answers to questions - either from a librarian or via self-help search strategies. Challenges librarians to consider recreating information systems from users' perspectives and needs.

Guillot, L., & Stahr, B. (2004). A tale of two campuses: providing virtual reference to distance nursing students. Journal of Library Administration, 41, 139-152.

Describes collaborative effort of librarians and faculty to provide individual guidance and bibliographic instruction to distance learners. Best solutions use both existing technology and innovative methods. Evaluates Virtual Reference Desk Service established to improve access to and use of library resources.

Feinberg, L. (2004). FOIA, federal information policy, and information availability in a post 9/11 world. Government Information Quarterly, 21, 439-460.

Discusses evolution of federal information policies, especially the Freedom of Information Act, that guide public's access to federal government information. Analyzes changes to information policies subsequent to 9/11 attacks. Addresses need for clear information policies regarding security, privacy,classification,and access.

Caidi, N. (2004). National information infrastructures in central and eastern Europe: perspectives from the library community. The Information Society, 20, 25-38.

Provides overview of developing information infratructures in four European countries. Discusses the emerging role of the library community in shaping and defining information policies that focus on public access to and centralization of resources. Notes both progress and problems.

Lin, X., & Chan, L.M. (1999). Personalized knowledge organization and access for the Web. Library & Information Science Research, 21, 153-172.

Describes the development of a personal, interactive user interface for web-based information resources. Explains how established library principles of classification and controlled vocabulary were merged with automated information indexing, storage and retrieval systems to create the Knowledge Class user interface.

Seglen, P. (1997). Why the impact factor of journals should not be used for evaluating research. British Medical Journal, 314, 497-508.
Discusses system of evaluating the quality of scientific research via citation analysis and journal impact factor. Identifies flaws in parameters, data collection methods, analysis. Argues that resulting indicators published in SCI Journal Citation Reports are biased and should not be used as sole measurement of journal and content quality.

Byrne, A. (2004). IFLA and professional ethics. Australian Library Journal, 53. Retrieved July 28, 2005, from http://alia.org.au/publishing/alj/53.1

Discusses traditional ethical concerns of librarianship and the Free Access to Information and Freedom of Expression (FAIFE); a broader ethical initiaive proposed by IFLA. Acknowledges the social and political consequences of expanding these traditional professional boundaries.