Research Paper
Home Up Participation Bibliography Research Paper User Study

 

Overview

You will write a substantial paper, reviewing published research in an area of your choice. The bias of this course is toward social science research, whether quantitative or qualitative, that centers on the perceptions and information needs of library clienteles. For this assignment, you will need to:

  1. Identify and select a relevant topic that has yielded a significant body of related research
  2. Locate and select appropriate research studies
  3. Define a research question or hypothesis around which you can organize your paper
  4. Evaluate the contribution made by the individual studies to answering your question or testing your hypothesis; consider not only findings, but methodological strengths and weaknesses
  5. Synthesize your findings; evaluate differences among the studies, and when they disagree, determine which are more reliable and why
  6. Discuss the meaning of your findings in a professional context

Use the "Annotated Bibliography" assignment to get a start on the first three steps. Do not be afraid to go back and forth between steps, or to redefine your initial topic in the light of existing research after you've read a few of the studies. (This is why "defining your research question" appears third on the list, instead of first.) Maybe there isn't enough research available to support a good paper on your first topic; or maybe the research you read will help you redefine your ideas about the topic. This is normal. The research literature is an ongoing discourse, and by listening to participants develop ideas and respond to each other, you have a chance to internalize the rules of the game.  

How long? That's of secondary importance. Between 12 and 20 pages (that is, between about 3000 and 5000 words) is probably reasonable, but your focus should be on content, not length. 

Ideas to help you get started

Option 1: Evaluate research on the information needs, information-seeking patterns and information-related behaviors of people who use a given type of library or information service. Examples, with some starter reports which you can use (but aren't required to use):

  1. Academic (college and university) libraries are used by undergraduates, graduate students, faculty, and staff -- you could choose to study a group defined by academic status (e.g., entering students or untenured faculty) or by discipline (e.g., humanities or sciences)

    Given, Lisa M. (2002). The academic and the everyday: Investigating the overlap in mature undergraduates' information-seeking behaviors. Library & Information Science Research 24 (1), 17-29.

    Green, Rebecca. (2000). Locating sources in humanities scholarship: The efficacy of following bibliographic references. Library Quarterly 70 (2), 201-229.

    Halttunen, Kai. (2003). Students' conceptions of information retrieval: Implications for the design of learning environments. Library & Information Science Research 25 (3), 307-332.

  2. Public libraries are used by people of all ages -- try segmenting the market by researching the needs of immigrants, small business owners, hobbyists, parents of ADHD children, or just about any other community group

    Chu, Clara M. (1999). Literacy practices of linguistic minorities: Sociolinguistic issues and implications for literacy services. Library Quarterly 69 (3), 339-359.

    Dunne, Jennifer E. (2002). Information seeking and use by battered women: A "person-in-progressive-situations" approach. Library & Information Science Research 24 (4), 343-355. 

    Ikoja-Odongo, Robert, and Ocholla, Dennis N. (2003). Information needs and information-seeking behavior of artisan fisher folk of Uganda. Library & Information Science Research 25 (1), 89-105.

    Slone, Debra J. (2003). Internet search approaches: The influence of age, search goals, and experience. Library & Information Science Research 25 (4), 403-418.

  3. School library media centers are used by teachers, students, administrators, and others

    Branch, Jennifer L. (2001). Junior high students and think alouds: Generating information-seeking process data using concurrent verbal protocols. Library and Information Science Research 23 (2), 107-122. 

    Gordon, Carol A. (2002). Methods for measuring the influence of concept mapping on student information literacy. School Library Media Research 5. http://www.ala.org/ala/aasl/aaslpubsandjournals/slmrb/slmrcontents/volume52002/gordon.htm 

    Harris, Frances Jacobson. (2002). "There was a great collision in the stock market": Middle school students, online primary sources, and historical sense making. School Library Media Research 5. http://www.ala.org/ala/aasl/aaslpubsandjournals/slmrb/slmrcontents/volume52002/harris.htm 

  1. Special libraries are used by lawyers, medical professionals, corporation employees, and others

    Kwasitsu, Lishi. (2003). Information-seeking behavior of design, process, and manufacturing engineers. Library & Information Science Research 25 (4), 459-476.

    Wicks, Donald A. (1999). The information-seeking behavior of pastoral clergy: A study of the interaction of their work worlds and work roles. Library & Information Science Research 21 (2), 205-226. 

  2. Information communities are not bound to libraries 

    Burnett, Gary, and Laurie Bonnici. (2003). Beyond the FAQ: Explicit and implicit norms in Usenet newsgroups. Library & Information Science Research 25 (3), 333-351. 

    Jaeger, Paul T., and Kim M. Thompson. (2004). Social information behavior and the democratic process: Information poverty, normative behavior, and electronic government in the United States. Library & Information Science Research 26 (1), 94-107.

    Womack, Ryan. (2002). Information intermediaries and optimal information distribution. Library & Information Science Research 24 (2), 129-155.

  3. Librarians use information, too

    Haddow, Gaby, and Ross Harvey. (2003). How much professional literature do Australian librarians read? Disseminating information retrieval research results to Australian LIS professionals. J of Education for Library and Information Science 44 (3-4), 246-257. 

    Winston, Mark, and James F. Williams, II. (2003). Collaboration between practitioners and teaching faculty: A study of research, publication, and citation patterns. J of Education for Library and Information Science 44 (3-4), 221-234.

Option 2: Evaluate the research of a productive LIS scholar. Look for a scholar who has published at least five peer-reviewed reports of closely related research studies in an area that interests you. Here are just three whose work has intrigued me over the years:

  1. The late Elfreda A. Chatman was highly esteemed for careful, original research on the needs of the information poor:

    Chatman, Elfreda A. (1999). A theory of life in the round [study of information poverty in a women's maximum-security prison]. Journal of the American Society for Information Science 50 ( 207-17

    Chatman, Elfreda A. (1996). The impoverished life-world of outsiders [world of the information poor]. Journal of the American Society for Information Science 47 (March) 193-206.

  2. Carol Collier Kuhlthau developed a model of the information search process, originally based on close study of a fairly small sample of high school students. The study became longitudinal when she followed some of them up in college. It has been widely influential, probably because it was one of the first models (if not the first) to consider students' feelings along with their search skills: 

    Kuhlthau, Carol C. (2000). The information search process (ISP): A search for meaning rather than answers. Library and Information Science 43 (1), 35-42.

    Kuhlthau, Carol C. (1999). The role of experience in the information search process of an early career information worker: perceptions of uncertainty, complexity, construction, and sources [case study]. Journal of the American Society for Information Science 50 ( 399-412.

  3. Charles R. McClure frequently collaborates with others on issues affecting public library policy (e.g., outcomes assessment, support for new technology):

    Koontz, C.M., et. al. (2004). The Public Library Geographic Database: What Can It Do for Your Library?. Public Libraries 43  (  113-118.

    Bertot, J.C., et. al. (2002). Impact of external technology funding programs for public libraries; a study of LSTA, E-rate, Gates, and others. Public Libraries 41 (166-171.

It may help you evaluate the significance of a scholar's work if you look beyond his or her own published research to 1) works citing or criticizing the research, and 2) ways in which the research is disseminated (for instance, online, in conferences, in professional journals like American Libraries and Library Journal that popularize research and spare practitioners the gory methodological details).  

Option 3: Study more deeply the research on a topic that has already seized your interest. Consider using this assignment as an opportunity to prepare for an independent study; your literature review can be the first step to a viable research proposal.

Rubric to be used in evaluating and grading your work

These rubrics give examples of what's good enough to meet the standard (B), what exceeds the standard (B+ or A-) and what does not quite meet the standard (B- or below). Remember that B is the standard. If you get a B+ or better, you are not being marked down from an A, but marked up from a B. What you have to do to earn an A is not defined in this section, because to do it you first have to take full ownership and responsibility for the assignment. In the process, you'll probably change the assignment and make something new of it, and I'd hate to rule out rewards for any new kind of excellence you achieve by some premature definition that didn't take it into account! Things below B- or C+ aren't really defined, either; I don't expect to need any lower grades than that. 

Attitude, or stance: This pervades your paper and affects everything else. When you're writing for an audience of one -- and that one's a teacher whom you know personally -- it's a temptation to be personal in your writing. In this paper, you're choosing your own topic, using your own critical thinking to evaluate the research studies you select, and discussing your own conclusions. All that may increase the temptation. Resist it. Pretend you're writing for journal publication (aim high! this is possible), telling a large audience of intelligent professionals about research that will help serve our public better. This is not about us. It's about our customers. It's all right to use the first person ("I could find only eight studies" is better than "only eight studies could be found"), but don't emphasize it ("I decided to do this topic because it's always been a personal interest of mine" is nowhere near so good as "an understanding of teens' Internet use and their information needs is key to designing responsive library web sites for them"). 

Introduction: 20%

Topic should be relevant to library or information service in the 21st century; if relevance is not immediately evident (as may be the case with historical research, for instance), it should be made. The same topic can be adequate or brilliant, depending on how well you frame it. 
Problem statement should place the literature review firmly in either a research context, a professional context, or both. Examples:

Research context: "Previous studies of reference question formation had assumed that questioners are motivated by their own felt need for information. When Gross (date) identified the 'imposed query' -- for which the questioner's motivation may be a school assignment, a work supervisor's request, or a friend's need -- reference librarians immediately recognized the phenomenon. This paper will examine how the work of Gross, Saxton, and others has integrated the 'imposed query' phenomenon into existing models of information seeking behavior."

Professional context: "A decade ago, as the Internet gained visibility, the famous 'digital divide' between information haves and have-nots as a major reason to fund technology in public libraries. Since then many studies have shown that children who have home access to technology perform better on tasks X, Y, and Z (citations go here). The issue has not gone away, and in light of the No Child Left Behind Act it seems more important than ever."

Purpose statement should state one or more clear research questions or hypotheses, defining or predicting the focus and structure of the paper. Examples:

Research questions: "How successful have libraries been in helping to narrow the digital divide? To help answer the question, we will look for evidence of 1) what funding the libraries have won for their technology; 2) what level of Internet access public libraries now provide; and 3) how public library Internet access is used."

Hypothesis: "There should be a significant relationship between the librarian's use of probe questions and the successful outcome of the reference transaction." 

Grading of introduction:

Exceeds the standard (B+ and up): the topic is useful and well-framed. The problem statement develops a convincing rationale for studying the topic, weaving relevant research and non-research literature into a cohesive account of the current state of affairs. The purpose statement states what variables are to be investigated and, if appropriate to the question, what relationship the writer expects to find between them. The introduction helps structure the paper, so the reader knows what to expect and will be able to identify the most important points as they arise. The writer demonstrates a strong understanding of professional relevance and research logic.  

Meets the standard (B): the topic is relevant and clear. The problem statement places the topic adequately in either a professional or a research context, or both. The purpose statement is clear, explaining what research questions or hypotheses will guide the paper. 

Approaches the standard (B- and below): the topic may be irrelevant to the course (e.g., children's need for physical activity, unless you can make a clear case that it's an information need and libraries really ought to provide skateboarding facilities; or a discourse analysis of 19th-century women's magazine fiction, unless you can show how it bears on contemporary library service). The problem statement may be sketchy and unconvincing, or may concentrate on the author's personal needs and tastes rather than on the needs and tastes of the library public. The purpose statement may be unclear, and may demonstrate misunderstandings of the logic of research (e.g., mistaking the nature of variables and how they could be related to each other). 

Selection: research studies evaluated: 20%

One snag here: identifying what is actually research. What is the difference between a case study and a "how we do it real good at our library" article? Remember that research is undertaken in order to add to or test human knowledge; if the activities reported were undertaken for other reasons and then just seemed worth reporting, it's probably not research. And remember that research is systematic; if there's not a clear explanation of how data were collected and analyzed, it's probably not research. When in doubt, ask.  

There should be a minimum of 5 related research studies; non-research articles, which may be cited as relevant in the introduction or conclusion, do not count toward this total
Studies evaluated should be taken whenever possible from peer reviewed research journals (like Library and Information Science Research, J of the American Society for Information Science, or College and Research Libraries), and not from trade magazines (like American Libraries or Library Journal) that may popularize the results of research without describing its methods 
Studies evaluated should contribute to resolving the question or testing the hypothesis formulated in the purpose statement
Grading of selection: 

Exceeds the standard (B+ and up): more than 5 studies (at least 8 for an A on quantity); studies are fully relevant to the research questions or hypotheses formulated in the purpose statement; studies are significant, and are taken from peer reviewed journals

Meets the standard (B): 5 studies, relevant to the purpose statement, and taken from peer reviewed  journals

Approaches the standard (B- and below): fewer than 5 studies; studies not actually research; studies drawn from readily accessible but less authoritative journals or online sources; studies not germane to research question or hypothesis

Evaluation and discussion of the chosen research studies: 20%

Studies should be described so that the reader can understand the basis for your evaluation. Summarize a study's findings (or at least, those findings relevant to your own purpose), but also describe its methods. Were data gathered through a survey, a quasi-experimental field study, a set of in-depth interviews? Were data analyzed by Chi square, multiple regression, or content analysis? 
Studies should be evaluated on the basis of their methods; you should consider the strengths and weaknesses that support or undermine your confidence in using the study. Is it generalizable or transferable? (For instance, if it was a survey, was it a census, a random sample, a purposive sample, or a sample of convenience? Are there reasons why results from a sample of convenience can be trusted in this case? What was the response rate? If everybody surveyed had answered, would the results have been the same?) 
Studies should be evaluated for their contribution to answering your own research questions or testing your own hypotheses
Grading of the evaluation of individual research studies: 

Exceeds the standard (B+ and up): studies are described in sufficient but not excessive detail; both findings and methods are clearly understandable in summary. Studies are evaluated both in their own right and in relation to the student's literature review, and it is easy to understand which studies support any given response to the research question. Evaluation of generalizability or transferability is well grounded in a logical understanding of research methods. 

Meets the standard (B): findings and methods of studies are adequately summarized; it is clear what research method or methods were used in each study; studies are intelligently related to the research question.

Approaches the standard (B- and below): studies may be described incompletely (e.g., findings may dominate, and important aspects of the research method, like survey response rate, may be omitted). Studies may be evaluated on subjective grounds, without regards to methodological adequacy (e.g., "this is a useful study because it shows us how important good service is"; "this study is not valuable because it is too hard to read and too theoretical"). Little attempt is made to evaluate generalizability or transferability, and student's understanding of research methods seems shaky. (If your understanding IS shaky, ask for help early and often. That's what you're supposed to be learning in this course!) The contribution of each study to answering the paper's central question(s) may be unclear.

Synthesis and conclusions:  (20%) 

Synthesis need not be saved up for the end. You should prepare for it by the organization of your paper. Your annotated bibliography could be a list of separate article critiques, but your literature review should be more than just an annotated bibliography with transitions. There are different ways to organize your discussion. You could group the studies you're reviewing by findings (with all the studies that support one point of view on first, and all the studies that support an opposite conclusion after, for instance). You could group them by methods (with all the old-fashioned (or newfangled) satisfaction surveys of reference patrons first, then the "secret shopper" reference studies, and then the participant-observation ethnography-type studies). You could group them by variables (independent variables, like how much the clients cared about their questions and what behaviors the librarians exhibited, and dependent variables, like whether clients got the right answers and how happy they were, or how much reference support influenced their clinical decisions in patient care).  By careful structuring of your material, you can prepare the reader to see the logic of your conclusions. 

Grading of synthesis, organization and conclusions: 

Exceeds the standard (B+ and up): discussion of individual studies is well integrated into a coherent framework that supports the student's hypothesis. Any given study may be referred to more than once, and the discussion of that study may be broken up, if it fits appropriately into different parts of the student's own organization. When studies disagree, the student discusses reasons for the disagreement (is it explained by different research methods, for instance, or a differently selected sample, or changes across time?) and makes an informed judgment about which studies are most reliable. Transitions make the shape of the argument clear and easy to follow. Conclusions are based logically on the evidence of the studies reviewed and analyzed in the paper, and answer directly address any questions or hypotheses posed in the introduction. Conclusions have implications for professional practice and/or the future direction of research in the area. 

Meets the standard (B): discussion of individual studies is coherent, and studies are organized in an outline that makes sense; transitions clarify the relationship between and among studies. When studies disagree, the student discusses the reasons for disagreement and makes an informed judgment about which studies are most reliable. Conclusions follow logically from evidence, and are relevant to the questions or hypotheses posed in the introduction. 

Approaches the standard (B- and below): the paper may be more of a bibliographic essay than an independent review of the literature, with its structure dictated by the articles critiqued rather than by the student's own ideas. The relationship between and among individual critiques may be unclear, and transitions may not help link them to each other or to the questions or hypotheses the paper meant to address. Conclusions may be overly subjective, based on the students' feelings and commitments to service more than on the research evidence. 

Mechanics: 20%

As usual, grammar, spelling, citation practices, and timeliness count.

Grading of selection: 

Exceeds the standard (B+ and up): almost no typos or grammatical errors. Research terms and statistics are used appropriately. Organization is clear and easy to follow; both language and organization are inviting to the reader. Citations are correct, complete, consistent, and made whenever appropriate -- not just when there's a direct quotation. The paper is handed in on time, unless the student experiences an unpredictable emergency that prevents it (such as an illness, or a family tragedy). 

Meets the standard (B): few typos or grammatical errors, and any that occur do not interfere with comprehensibility. Citations are correct, complete, and made whenever appropriate -- not just when there's a direct quotation. The paper is handed in on time, unless the student experiences an unpredictable emergency that prevents it (such as an illness, or a family tragedy), or makes suitable arrangements in advance for predictable problems (such as a trip to Bermuda or an onslaught of perfectionism resulting in writer's block).

Approaches the standard (B- and below): paper may be poorly proofread; typos (like the one about Lincoln "singing" the Emancipation Proclamation, or the one about the library director tangling with the "boa" instead of the board) and poor grammar may require translation. Citations may be incorrect (e.g., with authors' names spelled wrong), incomplete (e.g., with volume or page numbers missing), inconsistent (e.g., some with the date between the author and the title, others with the date after the publisher), or simply not given at all when called for; the bibliography or reference list may not be in alphabetical order. The paper may be late with no acceptable excuse.