|
| |
Overview
You will write a substantial paper, reviewing published research in an area
of your choice. The bias of this course is toward social science research,
whether quantitative or qualitative, that centers on the perceptions and
information needs of library clienteles. For this assignment, you will need to:
- Identify and select a relevant topic that has yielded a significant body of
related research
- Locate and select appropriate research studies
- Define a research question or hypothesis around which you can organize
your paper
- Evaluate the contribution made by the individual studies to answering your
question or testing your hypothesis; consider not only findings, but
methodological strengths and weaknesses
- Synthesize your findings; evaluate differences among the studies, and when
they disagree, determine which are more reliable and why
- Discuss the meaning of your findings in a professional context
Use the "Annotated Bibliography" assignment to get a start on the
first three steps. Do not be afraid to go back and forth between steps, or to
redefine your initial topic in the light of existing research after you've read
a few of the studies. (This is why "defining your research question"
appears third on the list, instead of first.) Maybe there isn't enough research
available to support a good paper on your first topic; or maybe the research you
read will help you redefine your ideas about the topic. This is normal. The
research literature is an ongoing discourse, and by listening to participants
develop ideas and respond to each other, you have a chance to internalize the
rules of the game.
How long? That's of secondary importance. Between 12 and 20 pages (that is,
between about 3000 and 5000 words) is probably reasonable, but your focus should
be on content, not length.
Ideas to help you get started
Option 1: Evaluate
research on the information needs, information-seeking patterns and
information-related behaviors of people who use a given type of library or
information service. Examples, with some starter reports which you can use (but
aren't required to use):
- Academic (college and university) libraries are used by undergraduates,
graduate students, faculty, and staff -- you could choose to study a group
defined by academic status (e.g., entering students or untenured faculty) or
by discipline (e.g., humanities or sciences)
 |
Given, Lisa M. (2002). The academic and the everyday: Investigating
the overlap in mature undergraduates' information-seeking behaviors. Library
& Information Science Research 24 (1), 17-29. |
 |
Green, Rebecca. (2000). Locating sources in humanities scholarship: The efficacy of following bibliographic references.
Library Quarterly 70 (2), 201-229. |
 |
Halttunen, Kai. (2003). Students' conceptions of information
retrieval: Implications for the design of learning environments. Library
& Information Science Research 25 (3), 307-332. |
Public libraries are used by people of all ages -- try segmenting the
market by researching the needs of immigrants, small business owners,
hobbyists, parents of ADHD children, or just about any other community group
 |
Chu, Clara M. (1999). Literacy practices of linguistic minorities: Sociolinguistic issues and implications for literacy services.
Library Quarterly 69 (3), 339-359. |
 |
Dunne, Jennifer E. (2002). Information seeking and use by battered
women: A "person-in-progressive-situations" approach. Library
& Information Science Research 24 (4), 343-355. |
 |
Ikoja-Odongo, Robert, and Ocholla, Dennis N. (2003). Information needs
and information-seeking behavior of artisan fisher folk of Uganda. Library
& Information Science Research 25 (1), 89-105. |
 |
Slone, Debra J. (2003). Internet search approaches: The influence of
age, search goals, and experience. Library & Information Science
Research 25 (4), 403-418. |
School library media centers are used by teachers, students,
administrators, and others
- Special libraries are used by lawyers, medical professionals, corporation
employees, and others
 |
Kwasitsu, Lishi. (2003). Information-seeking behavior of design,
process, and manufacturing engineers. Library & Information
Science Research 25 (4), 459-476. |
 |
Wicks, Donald A. (1999). The information-seeking behavior of pastoral clergy: A study of the interaction of their work worlds and work roles.
Library & Information Science Research 21 (2), 205-226. |
Information communities are not bound to libraries
 |
Burnett, Gary, and Laurie Bonnici. (2003). Beyond the FAQ: Explicit
and implicit norms in Usenet newsgroups. Library & Information
Science Research 25 (3), 333-351. |
 |
Jaeger, Paul T., and Kim M. Thompson. (2004). Social information
behavior and the democratic process: Information poverty, normative
behavior, and electronic government in the United States. Library
& Information Science Research 26 (1), 94-107. |
 |
Womack, Ryan. (2002). Information intermediaries and optimal
information distribution. Library & Information Science Research
24 (2), 129-155. |
Librarians use information, too
 |
Haddow, Gaby, and Ross Harvey. (2003). How much professional
literature do Australian librarians read? Disseminating information
retrieval research results to Australian LIS professionals. J of
Education for Library and Information Science 44 (3-4),
246-257. |
 |
Winston, Mark, and James F. Williams, II. (2003). Collaboration
between practitioners and teaching faculty: A study of research,
publication, and citation patterns. J of Education for Library and
Information Science 44 (3-4), 221-234. |
Option 2: Evaluate
the research of a productive LIS scholar. Look for a scholar who has published
at least five peer-reviewed reports of closely related research studies in an
area that interests you. Here are just three whose work has intrigued me over
the years:
- The late Elfreda A. Chatman was highly esteemed for careful, original
research on the needs of the information poor:
 |
Chatman, Elfreda A. (1999). A
theory of life in the round [study of
information poverty in a women's maximum-security prison]. Journal
of the American Society for Information Science 50
( 207-17 |
 |
Chatman, Elfreda A. (1996). The
impoverished life-world of outsiders [world of
the information poor]. Journal
of the American Society for Information Science 47
(March),
193-206. |
Carol Collier Kuhlthau developed a model of the information search
process, originally based on close study of a fairly small sample of high
school students. The study became longitudinal when she followed some of
them up in college. It has been widely influential, probably because it was
one of the first models (if not the first) to consider students'
feelings along with their search skills:
 |
Kuhlthau, Carol C. (2000). The
information search process (ISP): A search for meaning rather than
answers. Library and
Information Science 43
(1), 35-42. |
 |
Kuhlthau, Carol C. (1999). The
role of experience in the information search process of an early career
information worker: perceptions of uncertainty, complexity,
construction, and sources [case study]. Journal
of the American Society for Information Science 50
(
399-412. |
Charles R. McClure frequently collaborates with others on issues affecting
public library policy (e.g., outcomes assessment, support for new
technology):
 |
Koontz, C.M., et. al. (2004). The
Public Library Geographic Database: What Can It Do for Your Library?.
Public Libraries 43
(
113-118. |
 |
Bertot, J.C., et. al. (2002). Impact
of external technology funding programs for public libraries; a study of
LSTA, E-rate, Gates, and others. Public
Libraries 41 (166-171. |
It may help you evaluate the significance of a scholar's work if you look
beyond his or her own published research to 1) works citing or criticizing the
research, and 2) ways in which the research is disseminated (for instance,
online, in conferences, in professional journals like American Libraries
and Library Journal that popularize research and spare practitioners the
gory methodological details).
Option 3: Study
more deeply the research on a topic that has already seized your interest.
Consider using this assignment as an opportunity to prepare for an independent
study; your literature review can be the first step to a viable research
proposal.
Rubric to be used in evaluating and grading your work
These rubrics give examples of what's good enough to meet the standard (B),
what exceeds the standard (B+ or A-) and what does not quite meet the standard
(B- or below). Remember that B is the standard. If you get a B+ or better, you
are not being marked down from an A, but marked up from a B. What you have to do
to earn an A is not defined in this section, because to do it you first have to
take full ownership and responsibility for the assignment. In the process,
you'll probably change the assignment and make something new of it, and I'd hate
to rule out rewards for any new kind of excellence you achieve by some premature
definition that didn't take it into account! Things below B- or C+ aren't really
defined, either; I don't expect to need any lower grades than that.
Attitude, or stance: This pervades your
paper and affects everything else. When you're writing for an audience of one --
and that one's a teacher whom you know personally -- it's a temptation to be
personal in your writing. In this paper, you're choosing your own topic, using
your own critical thinking to evaluate the research studies you select, and
discussing your own conclusions. All that may increase the temptation. Resist
it. Pretend you're writing for journal publication (aim high! this is possible),
telling a large audience of intelligent professionals about research that will
help serve our public better. This is not about us. It's about our customers.
It's all right to use the first person ("I could find only eight
studies" is better than "only eight studies could be found"), but
don't emphasize it ("I decided to do this topic because it's always been a
personal interest of mine" is nowhere near so good as "an
understanding of teens' Internet use and their information needs is key to designing
responsive library web sites for them").
Introduction: 20%
 | Topic should be relevant to library or information service in the 21st
century; if relevance is not immediately evident (as may be the case with
historical research, for instance), it should be made. The same topic can be
adequate or brilliant, depending on how well you frame it. |
 | Problem statement should place the literature review firmly in either a
research context, a professional context, or both. Examples:
 |
Research context: "Previous studies of reference question
formation had assumed that questioners are motivated by their own felt
need for information. When Gross (date) identified the 'imposed query'
-- for which the questioner's motivation may be a school assignment, a
work supervisor's request, or a friend's need -- reference librarians
immediately recognized the phenomenon. This paper will examine how the
work of Gross, Saxton, and others has integrated the 'imposed query'
phenomenon into existing models of information seeking behavior." |
 |
Professional context: "A decade ago, as the Internet gained
visibility, the famous 'digital divide' between information haves and
have-nots as a major reason to fund technology in public libraries.
Since then many studies have shown that children who have home access to
technology perform better on tasks X, Y, and Z (citations go here). The
issue has not gone away, and in light of the No Child Left Behind Act it
seems more important than ever." |
|
 | Purpose statement should state one or more clear research questions or
hypotheses, defining or predicting the focus and structure of the paper.
Examples:
 |
Research questions: "How successful have libraries been in
helping to narrow the digital divide? To help answer the question, we
will look for evidence of 1) what funding the libraries have won for
their technology; 2) what level of Internet access public libraries now
provide; and 3) how public library Internet access is used." |
 |
Hypothesis: "There should be a significant relationship between
the librarian's use of probe questions and the successful outcome of the
reference transaction." |
|
 | Grading of introduction:
 |
Exceeds the standard (B+ and up): the topic is useful and well-framed.
The problem statement develops a convincing rationale for studying the
topic, weaving relevant research and non-research literature into a
cohesive account of the current state of affairs. The purpose statement
states what variables are to be investigated and, if appropriate to the
question, what relationship the writer expects to find between them. The
introduction helps structure the paper, so the reader knows what to
expect and will be able to identify the most important points as they
arise. The writer demonstrates a strong understanding of professional
relevance and research logic. |
 |
Meets the standard (B): the topic is relevant and clear. The problem
statement places the topic adequately in either a professional or a
research context, or both. The purpose statement is clear, explaining
what research questions or hypotheses will guide the paper. |
 |
Approaches the standard (B- and below): the topic may be irrelevant to
the course (e.g., children's need for physical activity, unless you can
make a clear case that it's an information need and libraries really
ought to provide skateboarding facilities; or a discourse analysis of
19th-century women's magazine fiction, unless you can show how it bears
on contemporary library service). The problem statement may be sketchy
and unconvincing, or may concentrate on the author's personal needs and
tastes rather than on the needs and tastes of the library public. The
purpose statement may be unclear, and may demonstrate misunderstandings
of the logic of research (e.g., mistaking the nature of variables and
how they could be related to each other). |
|
Selection: research studies evaluated:
20%
One snag here: identifying what is actually research. What is the difference
between a case study and a "how we do it real good at our library"
article? Remember that research is undertaken in order to add to or test human
knowledge; if the activities reported were undertaken for other reasons and then
just seemed worth reporting, it's probably not research. And remember that
research is systematic; if there's not a clear explanation of how data were
collected and analyzed, it's probably not research. When in doubt,
ask.
Evaluation and discussion of the chosen research studies:
20%
 | Studies should be described so that the reader can understand the basis
for your evaluation. Summarize a study's findings (or at least, those
findings relevant to your own purpose), but also describe its methods. Were
data gathered through a survey, a quasi-experimental field study, a set of
in-depth interviews? Were data analyzed by Chi square, multiple regression,
or content analysis? |
 | Studies should be evaluated on the basis of their methods; you should
consider the strengths and weaknesses that support or undermine your
confidence in using the study. Is it generalizable or transferable? (For
instance, if it was a survey, was it a census, a random sample, a purposive
sample, or a sample of convenience? Are there reasons why results from a
sample of convenience can be trusted in this case? What was the response
rate? If everybody surveyed had answered, would the results have been the
same?) |
 | Studies should be evaluated for their contribution to answering your own
research questions or testing your own hypotheses |
 | Grading of the evaluation of individual research studies:
 |
Exceeds the standard (B+ and up): studies are described in sufficient
but not excessive detail; both findings and methods are clearly
understandable in summary. Studies are evaluated both in their own right
and in relation to the student's literature review, and it is easy to
understand which studies support any given response to the research
question. Evaluation of generalizability or transferability is well
grounded in a logical understanding of research methods. |
 |
Meets the standard (B): findings and methods of studies are adequately
summarized; it is clear what research method or methods were used in
each study; studies are intelligently related to the research question. |
 |
Approaches the standard (B- and below): studies may be described
incompletely (e.g., findings may dominate, and important aspects of the
research method, like survey response rate, may be omitted). Studies may
be evaluated on subjective grounds, without regards to methodological
adequacy (e.g., "this is a useful study because it shows us how
important good service is"; "this study is not valuable
because it is too hard to read and too theoretical"). Little
attempt is made to evaluate generalizability or transferability, and
student's understanding of research methods seems shaky. (If your
understanding IS shaky, ask for help early and often. That's what you're
supposed to be learning in this course!) The contribution of each study
to answering the paper's central question(s) may be unclear. |
|
Synthesis and conclusions:
(20%)
Synthesis need not be saved up for the end. You should prepare for it
by the organization of your paper. Your annotated bibliography could be a list
of separate article critiques, but your literature review should be more than
just an annotated bibliography with transitions. There are different ways to
organize your discussion. You could group the studies you're reviewing by
findings (with all the studies that support one point of view on first, and all
the studies that support an opposite conclusion after, for instance). You could
group them by methods (with all the old-fashioned (or newfangled) satisfaction
surveys of reference patrons first, then the "secret shopper"
reference studies, and then the participant-observation ethnography-type
studies). You could group them by variables (independent variables, like how
much the clients cared about their questions and what behaviors the librarians
exhibited, and dependent variables, like whether clients got the right answers
and how happy they were, or how much reference support influenced their clinical
decisions in patient care). By careful structuring of your material,
you can prepare the reader to see the logic of your conclusions.
 | Grading of synthesis, organization and conclusions:
 |
Exceeds the standard (B+ and up): discussion of individual studies is
well integrated into a coherent framework that supports the student's
hypothesis. Any given study may be referred to more than once, and
the discussion of that study may be broken up, if it fits appropriately
into different parts of the student's own organization. When studies
disagree, the student discusses reasons for the disagreement (is it
explained by different research methods, for instance, or a differently
selected sample, or changes across time?) and makes an informed judgment
about which studies are most reliable. Transitions make the shape of the
argument clear and easy to follow. Conclusions are based logically on
the evidence of the studies reviewed and analyzed in the paper, and
answer directly address any questions or hypotheses posed in the
introduction. Conclusions have implications for professional practice
and/or the future direction of research in the area. |
 |
Meets the standard (B): discussion of
individual studies is coherent, and studies are organized in an outline
that makes sense; transitions clarify the relationship between and among
studies. When studies disagree, the student discusses the reasons for
disagreement and makes an informed judgment about which studies are most
reliable. Conclusions follow logically from evidence, and are relevant
to the questions or hypotheses posed in the introduction. |
 |
Approaches the standard (B- and below): the
paper may be more of a bibliographic essay than an independent review of
the literature, with its structure dictated by the articles critiqued
rather than by the student's own ideas. The relationship between and
among individual critiques may be unclear, and transitions may not help
link them to each other or to the questions or hypotheses the paper
meant to address. Conclusions may be overly subjective, based on the
students' feelings and commitments to service more than on the research
evidence. |
|
Mechanics: 20%
As usual, grammar, spelling, citation practices, and timeliness count.
 | Grading of selection:
 |
Exceeds the standard (B+ and up): almost no
typos or grammatical errors. Research terms and statistics are used
appropriately. Organization is clear and easy to follow; both language
and organization are inviting to the reader. Citations are correct,
complete, consistent, and made whenever appropriate -- not just when
there's a direct quotation. The paper is handed in on time, unless the
student experiences an unpredictable emergency that prevents it (such as
an illness, or a family tragedy). |
 |
Meets the standard (B): few typos or
grammatical errors, and any that occur do not interfere with
comprehensibility. Citations are correct, complete, and made whenever
appropriate -- not just when there's a direct quotation. The paper is
handed in on time, unless the student experiences an unpredictable
emergency that prevents it (such as an illness, or a family tragedy), or
makes suitable arrangements in advance for predictable problems (such as
a trip to Bermuda or an onslaught of perfectionism resulting in writer's
block). |
 |
Approaches the standard (B- and below):
paper may be poorly proofread; typos (like the one about Lincoln
"singing" the Emancipation Proclamation, or the one about the
library director tangling with the "boa" instead of the board)
and poor grammar may require translation. Citations may be incorrect
(e.g., with authors' names spelled wrong), incomplete (e.g., with volume
or page numbers missing), inconsistent (e.g., some with the date between
the author and the title, others with the date after the publisher), or
simply not given at all when called for; the bibliography or reference
list may not be in alphabetical order. The paper may be late with no
acceptable excuse. |
|
|