A GUIDE FOR COMMUNITIES IN TRACKING I&A TECHNOLOGIES
Innovative and Alternative onsite wastewater treatment technologies
are being installed in most RI communities. Rhode Island communities
that do not have an onsite wastewater management program, can begin
by tracking operation and maintenance agreements and service events,
as RIDEM specifies that this is a town responsibility. Ensuring
that maintenance contracts for alternative systems are renewed
regularly is particularly critical given increasing use of these
systems on marginal sites. The availability of web-based onsite
tracking programs allows municipalities the option of hiring a
private consultant to monitor compliance with maintenance requirements,
rather than relying on staff.
Step 1: Select Tracking Software
Selecting an adequate tracking program can greatly assist the
Town in making sure O&M contracts are in place and service
events are occurring when required. Web based tracking programs
are becoming popular because they are often times less expensive
than stand-alone software packages and most can notify the town
when O&M contracts expire and when systems fall behind in service
events. Web based programs are also a popular choice because they
allow service providers to submit contract renewals and O&M
events electronically, cutting back on the clerical duties of the
For more information about selecting a tracking
program, click here!
2: Compile A List Of All I&A Systems In The Town
RIDEM will submit the town with a list of all conformed I&A
systems. The Town can keep the list accurate by adding new systems
as they conform (the building inspector receives the certificate
of conformance from RIDEM). We recommend that towns create a list
of all conformed systems by technology.
The below table outlines
the minimum information needed to track I&A systems.
of Technology Installed:
of Services Needed Per Year:
(yes or no)
in Compliance with Regulations?
(yes or no)
Step 3: Contact Manufactures
Most manufactures and local distributors keep good records of
their clients and can easily supply the town with necessary information.
Manufactures understand that proper O&M keeps their technology
working as designed and they are eager to comply with State and
Step 4: Certify Maintenance Providers
The University of Rhode Island offers a two-day O&M course
with exam. This intensive course provides service providers with
valuable information on operating and maintaining all RI approved
I&A technologies. In addition to this class, most manufactures
also offer O&M training for their particular technology. Towns
should require that service providers submit proof of certification
and insurance. It is a good idea to develop a service provider
application and then publish a list of Town Approved service providers.
Click here to download a Sample Service Provider Application.
5: Notify Homeowners Who Do Not Have Current Maintenance Contract
If a property owner is listed in the database as having an I&A
system but they are not on any service providers client list they
should receive a letter from the town asking that they contract
with a Town Approved service provider and submit an active O&M
contract within 45 days of the notice. Click here for a sample
notice to mail to homeowners.
Annual O&M is required by RIDEM as part of I&A system
approval. The Town should notify the state as soon as properties
are reported as being non-compliant. Town’s may also choose
to adopt a wastewater management ordinance, which will grant them
the ability to issue notices of violation and monetary penalties
to non-compliant property owners.