This focus area includes research into methods of energy technology adoption, consumer behavior change and the implementation of a cutting-edge Extension-outreach program.

• Identifying barriers to behavior change
• Building motivation, knowledge, and skills required for a specific action
• Creating expectations of success or impact
• Altering habits or routines
• Generating supportive attitudes and public policy
• Removing community norms that result in inconsistent behaviors (behaving differently in public versus private settings)
• Allowing mechanisms for social pressure or disapproval
• Clearly articulating economic incentives
• Encouraging cultural models that promote the understanding of cause and effect

The CELS Kathleen M. Mallon Outreach Center recognizes that effective extension-outreach initiatives work with specific audiences, as opposed to communicating with the “general public”. In the areas of sustainable horticulture, the Center has well-established programs that target each individual audience involved in landscape management, from the nursery business where plants are grown, to retail outlets, horticultural professionals, backyard gardeners and government policy makers. This same approach can be used with the energy issue. Individual outreach programs will begin by building a relationship with the audience or stakeholders. This relationship will reflect an understanding of the knowledge needs of the audience as well as their learning and delivery preferences. That understanding is used to design a program that promotes behavior change.