The Control Center provides a single focal point for day-to-day facilities issues. This includes customer inquiries regarding service calls, work orders and information relating to all utility systems.
To request work from any Facilities Services department, call the Control Center at 401.874.4060 or 401.874.2480 during standard work hours and be prepared to offer:
If you prefer to email a work request, do so by addressing it to firstname.lastname@example.org. Please document your problem in detail with the exact location as described above, and don't forget to include your phone number.
During off hours (weekdays after 4:00 pm, weekends and holidays), please contact the Police Department at401.874.2121. The Police will contact the appropriate Facilities Services staff to respond to the emergency.
Non-emergency work or a request for an estimate for work can be programmed by submitting a request on a "URI Shop Work Order" form. These forms can be obtained from University Stores at 4-5910, or you can print one out here. Please be sure to fill in ALL the information requested to help us serve you better. After completion, send the form to Facilities Services in the Sherman Building and we will route your request as appropriate.
For any utility outage request (electrical, steam or water), please contact the Utilities Engineer.
On May 15, 2003, the Facilities Services Department implemented FacilityCenter, a computerized maintenance management system (CMMS). FacilityCenter allows Facilities Services to automate work requests from campus customers. More specifically, FacilityCenter enables corrective maintenance workflows to be streamlined and managed from a single point. University Stores uses FacilityCenter for maintenance supply purchases and associated tracking within work orders. In the future Get.Facilities will be introduced, a true web-based customer interface for submitting and tracking work requests. You can check out FacilityCenter on the web at this link www.tririga.com.
On January 22, 2007, Get.Facilities was implemented in the University's residence halls to allow the Hall Directors to enter maintenance work requests electronically. This program will soon be introduced to Building Managers in academic, administrative and athletic buildings.
Senior Word Processing Typist
Ann Marie Runge
Senior Word Processing
Get.Facilities, our new computerized maintenance management system for work orders.
Environmental Impact overview of the positive environmental effect we are having on the campus (PowerPoint).
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Do you have a work request? Visit the Facilities Services Control Center to submit a request for any Facilities Services department. Or, simply call 4-4060.
Read about URI's Storm Water Waste Management Program Plan (SWMPP) and the RI DEM Office of Water Resources Annual Report for URI.