WHAT IS AN OMBUD?
At URI, the Ombud is a confidential,
objective, last resort for problems with University procedures and
processes.
The ombud idea and the name came from
Scandinavia in the 18th century. The original ombud was an officer of
the parliament who
investigated complaints from citizens who felt they had been unfairly
treated.
If the complaint was justified, he sought a remedy.
The size, impersonality and complexity
of
modern universities made this type of representative of the individual
increasingly
desirable on college campuses, and in recent years many universities
have
adopted the idea of the ombud.
URI has had an Office of the Ombud
since
1972 and from the beginning it was apparent that it filled a very real
need.
The primary function of the Ombud is to
provide a system for handling individual problems and complaints about
University processes. The Ombud has no authority to reverse or alter
decisions by other
university officials, for instance to change grades, or reinstate a
student.
The Ombud helps the student or other
members
of the University community solve his or her problem by:
* Giving needed advice and direction.
* Investigating in confidence conflicting situations.
* Clarifying matters by interviewing all parties concerned and by
researching
the problem.
* Mediating and suggesting compromises in conflicting situations.
* Ensuring that the student receives due process.
* Recommending to the University administration procedures to
prevent
the recurrence of academic and administrative problems.
The Office of the Ombud consists of two
members:
1. The University Ombud appointed by the Faculty Senate.
2. The Student Assistant to the Ombud nominated by the Student
Senate
or the Graduate Student Association and appointed by the University
President.
The University Ombud is Dr. Vincent
Rose.
His e-mail address is Rose@egr.uri.edu.
Dr. Rose regularly checks voice mail messages at 874-5924. Dr. Rose may
be
reached by e-mail or voice mail.
At this posting, no one has been
appointed
Student Assistant to the Ombud for 2008-09.
ALL CONVERSATIONS AND
MEETINGS
ARE CONFIDENTIAL
Information
on College Procedures:
Important
Links:
- FERPA Third Party Release Form: Students
who
wish to allow an
instructor
or an administratorto discuss a student’s performance or records with
third parties, including parents, must complete a
release
form available at http://www.uri.edu/es/students/consent_release.htmland
present it to the instructor or administrator. Completed forms
must
be filed in the Office of Enrollment Services by the instructor or
administrator.
1-13-09