Help Desk News |
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Sakai Maintenance Notification
Wed, 09 Feb 2010 08:00:00 EDT
On WED February 10, 2010 between 6:00am to 6:30am there will be a reboot in Tyler Core. All users at URI may experience network instability during this time. Please accept our regret if this is causing an inconvenience. If there are any additional questions, please contact the Help Desk at 401-874-HELP or helpdesk@uri.edu.
Maintenance Notification
Mon, 17 Jan 2010 15:00:00 EDT
On Tuesday January 19th from 9 a.m. - 10a.m. there may be some network instability resulting from testing of the back-up generator and uninterrupted power supply (UPS) used for our servers. If there are any additional questions, please contact the Help Desk at 401-874-HELP or helpdesk@uri.edu.
Maintenance Notification
Tue, 22 Dec 2009 20:00:00 EDT
On December 27th, all URI Exchange and Blackberry URI Exchange Users will have no service from 1- 4 hours. If there are any additional questions, please contact the Help Desk at 401-874-HELP or helpdesk@uri.edu.
Maintenance Notification
Tue, 23 Nov 2009 20:00:00 EDT
Ecampus, Email, Sakai, Webmail, Podcast and Wireless, will all be down on Friday November the 27th between 7am and 12 noon for electrical maintenance. Please bear with us and accept our regret if this is causing you an inconvenience. If there are any additional questions, please contact the Help Desk at 401-874-HELP or helpdesk@uri.edu.
Virus Clinics
During the academic semester, the Help Desk runs free virus clinics weeknights from 6pm to 9pm, Saturday from 11am to 1pm, and Sunday from 2pm to 5pm. There are a limited number of appointments per session and sessions may be completely booked weeks in advance. Call 401-874-4357 and speak to a consultant to make an appointment.
You will need to bring your computer along with any special power cables and operating system CDs to the lower level of the library (LL19) for your appointment. You do not need to bring the monitor, mouse, or keyboard. Prompt arrival is requested as virus clinics often require the full three hours. You must stay with your machine during this time.