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HelpDesk

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Help Desk Social Media

Friday, June 7 9:03:00 EDT
Keep up to date on the latest information about technology at the University of Rhode Island like us on Facebook or follow us on Twitter @Uritech or circle us on Google+ .

Friday, February 8

Monday, February 4 17:03:00 EDT
Due to winter storm Nemo our hours for the weekend of February 8th through the 10th will be tenuous and dependent on the Carothers Library building staying open. Our planned hours are for Friday from 8am to 4pm and on Saturday from 10am to 4pm. We will continue of check our email account helpdesk@uri.edu and our IM uricomputing if you need to report a problem during the storm. We will also be checking our voice mail: 1-401-874-4357 option 1.

Network Maintenance

Monday, February 4 17:03:00 EDT
All network services including VoIP and Wireless may experience network instability between the hours of 6:00 AM and 7:00 AM (for one hour) due to maintenance.

Thursday, January 31

Thursday, January 31 16:03:00 EDT
Sakai recently has been taken down for maintenance, but should be back up shortly.



Virus Clinics

During the academic semester, the Help Desk runs free virus clinics weeknights from 6pm to 9pm, Saturday from 11am to 1pm, and Sunday from 2pm to 5pm. There are a limited number of appointments per session and sessions may be completely booked weeks in advance. Call 401-874-4357 and speak to a consultant to make an appointment.

You will need to bring your computer along with any special power cables and operating system CDs to the lower level of the library (LL19) for your appointment. You do not need to bring the monitor, mouse, or keyboard. Prompt arrival is requested as virus clinics often require the full three hours. You must stay with your machine during this time.


Contact The Help Desk

Walk-In: Kingston Library (LL19)
Telephone: 401-URI-HELP
Email: helpdesk@uri.edu
IM: URIComputing
More Information Here

Online Self-Help Wiki

The URI Helpdesk maintains an online wiki containing many self-help guides and documentation.

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