University of Rhode Island Helpdesk http://www.uri.edu/helpdesk/ Thurs, 29 Jun 2009 9:20:00 EDT URI Information Technology Services will never solicit usernames and passwords via email. These emails are phishing scams targeting the university community to gain access to email accounts to use as spam mailers. If there are any problems or questions about an email you receive, please contact the Help Desk at 401-874-HELP or helpdesk@uri.edu. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 12 Jun 2009 11:00:00 EDT As of June 12, 2009, the URI e-mail service, postoffice.uri.edu, will be permanently deactivated. If there are any problems or questions, please contact the Help Desk at 401-874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thurs, 25 Jun 2009 11:00:00 EDT A Power Outage has been scheduled for 6-27-09 from 6 am to 12 pm. This will effect both Morrill and Fogarty Hall. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 12 Jun 2009 11:00:00 EDT As of June 12, 2009, the URI e-mail service, postoffice.uri.edu, will be permanently deactivated. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 12 Jun 2009 10:23:00 EDT System maintenance will be performed on the Exchange email Systems on Sunday June 14th, the system will be unavailable from 7 a.m. to 11 a.m. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thurs, 04 Jun 2009 14:23:00 EDT System maintenance will be performed on the e-Campus Human Resources and Student Systems on Sunday June 7th from 7 a.m. to noon . If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Tues, 02 Jun 2009 08:44:00 EDT A power outage has been scheduled for the Kingston Campus Coastal Institute on Thursday6/4/09 between 6:30 - 9:30 a.m. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 01 Jun 2009 16:15:00 EDT The Help Desk and Classroom Media Assistance will be performing server maintenance on Monday, June 1 and Tuesday, June 2. Some web applications will be unavailable during this time. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 01 June 2009 11:45:00 EDT Just a reminder: URI will be shutting down postoffice.uri.edu accounts in the near future. The server has been temporarily shutdown until Wednesday June 3, but the ability to forward your account is still available and can be accessed <a href='https://www.uri.edu/cgi-bin/urifwd.cgi'>here</a>. On Wednesday, June 3, the server will be temporarily reactivated to allow access to any un-forwarded mail that may exist on your account. Please make sure your postoffice account is forwarded correctly to your mail account (or third-party client) before Thursday, June 4. Please call the Help Desk (874-4357) for assistance with any email problems you may encounter. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 29 May 2009 14:11:00 EDT On Saturday 6/6/09 there will be a scheduled power outage that will affect Taft, Davis and Lippitt Halls from 7:00am to 3:00pm. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 28 May 2009 14:11:00 EDT URI will be shutting down the postoffice.uri.edu email server in the near future. If you are still using an account on this server, please forward your postoffice email account to another email address. On Monday, May 31, access to the server will be denied for three days to attempt to identify users still checking mail on this server. If you cannot access your mail, please call the Help Desk (874-4357) for assistance in forwarding your postoffice account. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 28 May 2009 14:10:00 EDT OSHEAN streaming server will be rebooted on 6/3/2009 at 7 a.m. Streaming service will be unavailable during the reboot and potentially until 8 a.m. http://www.uri.edu/helpdesk/feeds/news.xml Tue, 07 Apr 2009 15:05:00 EDT The Help Desk and Classroom Media Assistance will be migrating to a new server on Thursday, April 9th, from 5pm to 9pm. Some web applications will be unavailable during this time. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 06 Apr 2009 12:20:00 EDT Be advised that a core router operating most internet services across the Kingston campus will be upgraded on Wednesday, April 8, from 6am to 6:30am. Internet services on the Kingston campus will be unavailable during this time. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Sat, 04 Apr 2009 13:25:00 EDT Network administrators should be advised the latest version of NMAP (4.85 Beta 6) is capable of scanning for Conficker-infected machines with the command, <i>nmap -PN -T4 -p139,445 -n -v --script=smb-check-vulns --script-args safe=1 [targetnetwork]</i>. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 30 Mar 2009 16:05:00 EDT Be advised that a core router operating most internet services across the Kingston campus will undergo maintenance on Wednesday, April 1, from 6am to 7am. Internet services on the Kingston campus may be unstable during this time. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 25 Mar 2009 19:40:00 EDT Windows users need to keep a keen eye on their computer April 1st, as hundreds of thousands of machines still infected with the dormant Conficker worm are set to wake up and receive instructions. Microsoft is continuing to offer a $250,000 reward for information on the worm's author. In other news, watch out for the "MacCinema" application, <a href="http://www.sophos.com/blogs/gc/g/2009/03/25/apple-mac-malware-caught-camera/"><b>reported</b></a> to be nothing more than a delivery system for the latest OSX/RSPlug-F Mac trojan. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Tue, 24 Mar 2009 15:30:00 EDT LDAP, the credentials system behind Webmail, eCampus, and WebCT is currently experiencing problems that should be resolved as soon as possible. If you cannot log into any of the aforementioned systems, please wait ten minutes before attempting to log in again. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Tue, 10 Mar 2009 10:00:00 EDT The Help Desk will be closed March 14th, 15th, and 21st. We will be open Monday, March 16th through Friday, March 20th from 8am to 4:30pm and from 1pm to 6pm on Sunday, March 22nd. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Sun, 08 Mar 2009 08:00:00 EDT As of 2am this morning, all clocks should be advanced one hour for Daylight Saving Time (EDT). If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 02 Mar 2009 06:10:00 EST As of 4am this morning, all classes on all campuses are canceled for the day. For special event cancellations, please contact individual coordinators. If there are any problems or questions, please contact the URI Police at 874-2121. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 19 Feb 2009 11:30:00 EST Following the dissolution of the Ruckus music service, the University of Rhode Island has compiled various free music, movie, and television resources at the <a href="http://podcast.uri.edu/help/index.php/Media_Exchange"><b>Media Exchange</b></a>. If you would like to contribute to the Media Exchange, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 5 Feb 2009 09:40:00 EST The Help Desk will be closed Saturday, February 14th and Sunday, February 15th. We will be open on Monday, from 8am to 4:30pm. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 30 Jan 2009 18:30:00 EST The eCampus Financial (Administration) system will be unavailable on Sunday, February 1st from 8am to 5pm while the system is upgraded. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 26 Jan 2009 15:50:00 EST A <a href="http://www.appleinsider.com/articles/09/01/26/two_new_trojan_horses_threaten_mac_software_pirates.html"><b>new version</b></a> of the OSX.Trojan.iServices.A trojan can be found in a key generator packaged with a pirated copy of Photoshop CS4 for Mac. Once a back door is made available, the machine can be controlled remotely by a malicious user. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 23 Jan 2009 08:00:00 EST A trojan-infected (read: pirated) copy of iWork has been downloaded by an estimated 20,000 users, according to software developer <a href="http://www.macworld.com/article/138380/iworktrojan.html"><b>Intego</b></a>. The trojan, once given root access to the machine, can modify any folder or application and provides a back door for malicious users to remotely manage the machine. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 19 Jan 2009 22:55:00 EST Please note that the move-in date for the spring semester is Sunday, January 18th at 12pm. Classes begin on Wednesday, January 21st. See the Housing and Residential Life <a href="http://housing.uri.edu/calendar.html"><b>calendar</b></a> for more information. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Tue, 13 Jan 2009 13:35:00 EST The Help Desk will be closed on Monday, January 19 for Martin Luther King Day. If there are any problems or questions, please contact the URI Police at 874-2121. http://www.uri.edu/helpdesk/feeds/news.xml Tue, 23 Dec 2008 09:50:00 EST Please note that the Help Desk will be closing at noon on December 24th and December 31st. We will also be closed on December 25th and January 1st. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 22 Dec 2008 14:10:00 EST Regular system maintenance will be performed on HR and Student eCampus systems on Sunday, December 28, from 7am to 12pm. These eCampus systems will be unavailable during maintenance. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 22 Dec 2008 13:55:00 EST Be advised that some hardware components of the Kingston campus network will be replaced on Tuesday, December 23, from 6am to 7am. Internet services may be unstable during this time. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 19 Dec 2008 08:20:00 EST Please be aware that Southern New England is expected to receive 8 - 14 inches of snow between 11am and 10pm today. Snowfall is estimated to be 1 inch per hour with strong winds. All persons are advised to make preparations for severe winter storm conditions. The Help Desk and other university services may close early depending upon the intensity of the storm. If there are any problems or questions, please contact the URI Police at 874-2121. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 19 Dec 2008 08:10:00 EST All users are urged to <a href="http://www.windowsupdate.com"><b>update</b></a> Internet Explorer immediately. This is to protect against a serious malware risk. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 15 Dec 2008 10:20:00 EST If you wish to continue receiving email notices from URI-Alert listserv you will need to renew your subscription. This is for the (URI-Alert) listserv only, not the "Emergency Alert" system that is used to reach all community members by cell phone, PDA or another means they had signed up for on the eCampus site. The listserv is is not as quick a contact means for the community, but is a back-up for those who do not have or chosen not to use cell phones. To confirm your subscription send an email message to listserv@listserv.uri.edu with the phrase CONFIRM URI-ALERT in the body of the email. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 08 Dec 2008 10:40:00 EST Please be advised that as of January 1, 2009 the University of Rhode Island will no longer offer modem (dial-up) access to the University network. This does not affect mail.uri.edu accounts. We apologize for any inconvenience. Thank you. If there are any comments or questions, please contact Media & Technology Services Director David S. Porter, david.porter@uri.edu. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 08 Dec 2008 09:15:00 EST The university's PeopleSoft implementation will be finalized on Wednesday, December 10 through Sunday, December 14. While conversion and verification takes place, users will not be able to update any human resource information. Access will be restored on Monday, December 15. All Student Administration, Admissions, and Financial systems will not be affected by this temporary access change. If you have any comments or questions, please contact Paula Murray at 874-5801 or 874-2503. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 20 Nov 2008 13:30:00 EST All university students, faculty, and staff are urged to handle "found" thumb drives with caution. Data devices left around campus may contain software designed for malicious purposes. In other news, a new congressional report has outlined severe risks from Chinese attempts to hack into government and business systems. Keeping one's computer <a href="http://www.uri.edu/helpdesk/safe/"><b>digitally secure</b></a> is strongly advised at this time. If there are any problems or questions, please contact the Help Desk at 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Tue, 11 Nov 2008 13:05:00 EST Facilities Services is currently replacing power lines connecting Aldrich, Burnside, and Coddington to the URI grid. Repairs are expected to last until 7pm. If there are any problems or questions, please contact Facilities Services at 874-4060. http://www.uri.edu/helpdesk/feeds/news.xml Sun, 02 Nov 2008 09:50:00 EST As of today, all clocks should be set to Eastern Standard Time (no longer DST). That means clocks should be set back 1 hour. If there are any problems or questions, please contact the Help Desk at 874-4357. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 29 Oct 2008 10:45:00 DST The Kingston campus is currently experiencing wireless connectivity problems due to a non-functional system configuration. Please use the wired network until the issue is resolved. If there are any problems or questions, please contact the Help Desk at 874-4357. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 24 Oct 2008 12:40:00 DST The webmail certificate has expired. We are in the process of renewing the certificate. In order to access the webmail please click "OK" or "Yes" to bypass the warning message. Firefox 3.0+ users should click on "Add an exception". The URI email group is continuing to fully secure the system even with the expired certificate. If there are any problems or questions, please contact the Help Desk at 874-4357. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 14 Oct 2008 08:00:00 DST On Monday, October 13 there was a brief outage to one of the servers. The outage affected WebCT, Webmail, and wireless. Access to these systems have been restored. If you are still experiencing problems or questions, please contact the Help Desk at 874-4357. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 09 Oct 2008 14:05:00 DST Our hours for Columbus Weekend is the following:<br>Saturday, Oct 11 & Sunday, Oct 12 Closed<br>Monday, Oct 11 1:00pm-6:00pm<br>If there are any problems or questions, please contact the Help Desk at 874-4357 and leave a message. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 09 Oct 2008 13:50:00 DST Please note that all postoffice.uri.edu email accounts (such as post2389u@postoffice.uri.edu) are being phased out. If you use eCampus, a new mail.uri.edu account has already been created for you. The next step is to log into your new account; make sure you can log in. Then you can forward your postoffice.uri.edu email to your new mail.uri.edu account. For instructions on how to do this, please see <a href="http://podcast.uri.edu/help/index.php/Switching_to_%40mail.uri.edu"><b>Switching To Mail.uri.edu</b></a>. If there are any problems or questions, please contact the Help Desk at 874-4357. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 06 Oct 2008 14:00:00 DST Media and Technological Services has reported that the University's voicemail system is back up, including the auto-attendant messages that answer main numbers throughout the campus. Therefore, if you were not able to answer your phone, after many rings the caller received a generic system message and was not be able to leave you a message. While your voicemail box may have retained your old messages from before Oct 3, but you were not able to receive any new ones. If there are any problems or questions, please contact the Help Desk directly at 874-4357. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 06 Oct 2008 08:00:00 DST Media and Technological Services has reported that the University's voicemail system is still down, including the auto-attendant messages that answer main numbers throughout the campus. Therefore, if you are not able to answer your phone, after many rings the caller will then receive a generic system message and will not be able to leave you a message. While your voicemail box may retain your old messages, you will not receive any new ones. The Department is working with Verizon to correct the issue as soon as possible. They expect the problem to be resolved by sometime this afternoon and will send a notice at that time. If there are any problems or questions, please contact the Help Desk directly at 874-5429. http://www.uri.edu/helpdesk/feeds/news.xml