Monday, February 4 17:03:00 EDT Due to winter storm Nemo our hours for the weekend of February 8th through the 10th will be tenuous and dependent on the Carothers Library building staying open. Our planned hours are for Friday from 8am to 4pm and on Saturday from 10am to 4pm. We will continue of check our email account helpdesk@uri.edu and our IM uricomputing if you need to report a problem during the storm. We will also be checking our voice mail: 1-401-874-4357 option 1. http://www.uri.edu/helpdesk/feeds/news.xml Monday, February 4 17:03:00 EDT All network services including VoIP and Wireless may experience network instability between the hours of 6:00 AM and 7:00 AM (for one hour) due to maintenance. http://www.uri.edu/helpdesk/feeds/news.xml Thursday, January 31 16:03:00 EDT Sakai recently has been taken down for maintenance, but should be back up shortly. http://www.uri.edu/helpdesk/feeds/news.xml Wednesday, October 29 09:03:00 EDT The Help Desk on the Kingston Campus will be open 8:00am-5:00pm EST. If you have any questions, please give us a call at 874-HELP. Thank you for your patience. http://www.uri.edu/helpdesk/feeds/news.xml Wednesday, October 17 12:03:00 EDT Tyler Hall is experiencing networking issues. Currently we are seeing network outages all across Kingston Campus. If you have any questions, please give us a call at 874-HELP. Thank you for your patience. http://www.uri.edu/helpdesk/feeds/news.xml Tuesday, October 2 13:58:00 EDT Pastore, Morrill, Fogarty, Quinn, International Students, Presidents House will lose power on October 6, 2012 from 7am to 3pm. http://www.uri.edu/helpdesk/feeds/news.xml Monday, August 27 13:58:00 EDT The Help Desk will be open Saturday, September 1 - Monday, September 3d 10am-4pm. Our fall hours begin Tuesday, September 4. http://www.uri.edu/helpdesk/feeds/news.xml Monday, August 27 13:58:00 EDT Due to a maintenance issue, the Library computer lab was closed. It is now reopened. We apologize for any inconvenience. Classroom Media Assistance has relocated to the Fine Arts lab temporarily. http://www.uri.edu/helpdesk/feeds/news.xml Friday, August 24 10:53:00 EDT The Help Desk will be closed on Friday, August 31 for all-day training. We will be open from 10am to 4pm on Saturday, September 1 and Sunday, September 2 for move-in weekend. If you need your password reset please call 1-401-874-1000. http://www.uri.edu/helpdesk/feeds/news.xml Wednesday, August 22 8:22:00 EDT Due to maintenance the computer lab in the lower level of the library (LL4) will be closed until Monday, August 27th. Please direct any questions or concerns to the Classroom Media Assistance can be reached at 4-2703. Thank you. http://www.uri.edu/helpdesk/feeds/news.xml Monday, August 14 8:22:00 EDT Due to network maintenance building on the URI main campus will experience an interruption in normal internet connectivity. Wireless is unavailable across campus. The issues should be resolved as soon as possible. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. Thank you. http://www.uri.edu/helpdesk/feeds/news.xml Wednesday, August 8 8:22:00 EDT There is a problem with the URI home page. You can access email by going directly to <a href="http://mail.uri.edu"> Mail</a> or <a href="http://etal.uri.edu"> Etal </a>. You can log on to eCampus with the following link: <a href="https://ecampus.uri.edu:9501/psp/sahrprod_m1/?cmd=login&languageCd=ENG&">E Campus Login</a> The issue is being worked on. Thank you. http://www.uri.edu/helpdesk/feeds/news.xml Friday, August 3 9:22:00 EDT Etal email (etal.uri.edu) will be unavailable from 6 am - 9 am on Wednesday, August 8th for maintenance upgrades. Please plan accordingly. http://www.uri.edu/helpdesk/feeds/news.xml Wednesday, August 1 10:10:00 EDT On Tuesday, August 7th, Sakai will be unavailable to all users from 6 am to 3 pm for maintenance updates. http://www.uri.edu/helpdesk/feeds/news.xml Thursday, July 26 11:00:00 EDT Etal email (etal.uri.edu) will be unavailable from 7am - 8:30am on Wednesday, August 1 for maintenance updates. http://www.uri.edu/helpdesk/feeds/news.xml Thursday, July 5 1:05:00 EDT The e-Campus Student and Human Resources systems are scheduled to be upgraded to PeopleSoft version 9.0 from July 19, 2012 to July 24, 2012. This means the e-Campus Student and Human Resources systems will not be available from 4:30 p.m. on July 19 to July 24, 2012. Please plan accordingly. Please note: Sakai and e-Campus Financials will continue to be available during this time. Thank you. http://www.uri.edu/helpdesk/feeds/news.xml Monday, June 18 9:11:00 EDT The University of Rhode Island has recently been the target of a phishing attack that was specifically targeted at individual URI employees. These employees have received an email with a link to a malicious zip file that is designed to take control of your computer. This particular attack was conducted by a group of know miscreants that are interested in cyber espionage. If you receive any email with a link that ends with Staff_Changes.zip, DO NOT click on the link, but immediately contact Michael Khalfayan of the Information Security Office at 401-874-4787. Reminder: The University of Rhode Island will *NEVER* ask you for your password, nor will the university send you email requesting your password information. Ignore all email messages requiring you to provide such information. Thank you. http://www.uri.edu/helpdesk/feeds/news.xml Friday, May 18 9:00:00 EDT On Wednesday, May 23rd from 7:00 A.M until 8:00 A.M. there will be regular maintenance being performed on E-Campus, Financial People Soft System, Advancement, and Sakai. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Sun, 22 Apr 2012 9:15:00AM EDT On Monday, April 23rd from 6:30 A.M until 8:00 P.M. access to the PeopleSoft and Samba Application will be down due to regular system upgrades. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 04 Apr 2012 9:15:00PM EDT On Saturday, April 7th from 6:00 A.M until 1:00 P.M. the University Network will be down in the following buildings: Ryan Center, Boss Arena, Independence Square, Fernwood Agronomy, Safety & Risk and Lands & Grounds. Some users will not be able to access the network during this time. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 29 Mar 2012 6:11:00PM EDT eCampus and eCampus HR will undergo regular system maintenance on Sunday, April 1st from 9:00 A.M until 11:00 A.M. Some users might not be able to log-in during this time. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 19 Mar 2012 11:11:00PM EDT The NBC services will undergo regular system maintenance on Tuesday, March 20th from 6:00 A.M until 7:00 A.M. Network connectivity to all services at NBC will be intermittent during this time. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 19 Mar 2012 9:02:00AM EDT The Oracle Development Databases, including PeopleSoft Development and Sakai Development, will be down for maintenance on Wednesday, March 21st from 7:00 A.M until 9:00 A.M. Please direct any questions or concerns to the ITS HelpDesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 15 Mar 2012 10:30:00AM EDT The mail.uri.edu and etal.uri.edu (zimbra) email servers will be down for maintenance on Saturday, March 17th from 7:00 A.M until 12:00 P.M. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 09 Mar 2012 8:22:00AM EDT The ITS HelpDesk hours during Spring Break 2012 are: Monday, March 12th - Friday, March 16th - 8:00AM to 5:00PM. Normal hours will resume on Sunday, March 18th at 1:00PM. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 23 Feb 2012 6:00:00PM EDT On Thursday, February 23rd, 2012 until Monday, February 27th, 2012 e-Campus Financials will be undergoing regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 15 Feb 2012 6:00:00PM EDT On Thursday, February 16th, 2012 between 6am and 7am all "Centrex" based voicemail and auto-attendants will be down due to regular system maintenance. This will not affect any Cisco VoIP phone’s voicemail or any auto-attendant on the new system. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 8 Feb 2012 8:00:00PM EDT On Thursday, February 9th, 2012 between 9:30am and 10:30am the Bressler Hall generator will undergo regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 25 Jan 2012 8:00:00AM EDT On Friday, January 27 2012 between 5:00am and 8:00am the Adams Hall network will be down due to regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 13 Jan 2012 12:10:00PM EDT On Saturday, January 21 2012 between 7:00am and 12:00pm Taft Hall, Lippitt Hall and Davis Hall will be without power due to regular maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Fri, 09 Dec 2011 12:10:00PM EDT On Sunday, December 11 2011 between 6:00am and 11:00am the University's e-Campus & e-Campus HR systems will be unavailable due to regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 07 Dec 2011 10:00:00 EDT On Sunday, December 11th 2011 between 7:00am and 12:00pm (noon), the University's Faculty and staff ETAL Servers will be unavailable due to system maintenance. Any Faculty and Staff using an ETAL.uri.edu email account will be unable to access the ETAL server during this maintenance period. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 17 Nov 2011 11:10:00 EDT On Saturday, November 19th 2011 between 11:00pm and 6:00am (November 20th), the University's Faculty and staff Exchange Servers will be unavailable due to system maintenance. Any email clients running Exchange overnight might have to restarted after this maintenance period. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 09 Nov 2011 1:00:00PM EDT On Sunday, November 13 2011 between 6:00am and 12:00pm (noon) the University's e-Campus, Sakai, Nolij, TrueOutcomes & Cognos systems will be unavailable due to regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 09 Nov 2011 1:00:00PM EDT The Wireless Networks will be down for maintenance on Thursday, November 10, 2011 from 6:00AM until 7:00AM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml University of Rhode Island Helpdesk http://www.uri.edu/helpdesk/ Sun, 30 Oct 2011 08:00:00 EDT On Wednesday, November 2 2011 between 6:30am and 7:30am the University's e-Campus, e-Campus Financial and Sakai systems will be unavailable to ALL USERS due to regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 26 Oct 2011 21:00:00 EDT On Sunday, Oct, 30 2011 between 7:00am and 10:00am, the University's Faculty and staff email (mail.uri.edu & ETAL.uri.edu) will be unavailable due to system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 24 Oct 2011 20:00:00 EDT On Wednesday, October 26 2011 between 7:00am and 7:30am the University's e-Campus, Sakai, Nolij & TrueOutcomes systems will be unavailable due to regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 24 Oct 2011 11:00:00 EDT The Wireless Networks will be down for maintenance on Tuesday, October 25, 2011 from 6:00AM until 7:00AM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Wed, 19 Oct 2011 17:00:00 EDT The Financial Administration eCampus will be down for maintenance on Sunday, October 23, 2011 from 6:00AM until 5:00PM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Mon, 17 Oct 2011 17:00:00 EDT The Wireless Networks will be down for maintenance on Tuesday, October 18, 2011 from 6:00AM until 7:00AM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Tue, 11 Oct 2011 11:00:00 EDT The Wireless Networks will be down for maintenance on Wednesday, October 12, 2011 from 3:00AM until 3:30AM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Fri, 7 Oct 2011 09:00:00 EDT The URI HelpDesk will be open from 8AM until 5PM on Columbus Day, Monday, October 10, 2011. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 5 Oct 2011 05:00:00 EDT The Wireless Networks will be down for maintenance on Thursday, October 6, 2011 from 6:00AM until 7:30AM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Tue, 27 Sep 2011 20:00:00 EDT Attention Faculty & Staff: Friday, September 30th "WebMail" and "AlphaMail" serves will be shutdown. It is recommended that you move to the new Zimbra account before Friday September 30th if you have not already moved. Any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP (4357) or email: HelpDesk@uri.edu. http://www.uri.edu/helpdesk/feeds/news.xml Mon, 26 Sep 2011 11:00:00 EDT The Wireless Networks will be down for maintenance on Tuesday, September 27, 2011 from 3:00AM until 3:30AM. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Thu, 08 Sep 2011 16:15:00 EDT PLEASE NOTE: Any emails asking to "verify you account" or to "click a link to verify" are phishing scams attempting to gain access to your email account. These are not from URI or the ITS HelpDesk. If you receive any of these emails, please disregard them. If you have any questions or concerns please contact the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Thu, 01 Sep 2011 13:00:00 EDT September 1, 2011, automatic email forwarding from mail.uri.edu ends. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Tue, 30 Aug 2011 13:00:00 EDT On Wednesday, August 31 2011 between 6:30am and 8:00am, the Wireless Network will be down. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP(4357). http://www.uri.edu/helpdesk/feeds/news.xml Tue, 23 Aug 2011 13:00:00 EDT On Wednesday, August 24 2011 between 10:00pm and 11:00pm, the Wireless Network & phone system in OSEC will be down at the Narragansett Bay Campus. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Thu, 18 Aug 2011 16:00:00 EDT On Sunday, August 21 2011 between 6:00am and 10:00am, the University's Faculty and staff email (mail.uri.edu) will be unavailable due to Zimbra system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml Wed, 17 Aug 2011 07:00:00 EDT On Sunday, August 21 2011 between 7:00am and 12:00pm, the University's e-Campus systems (Student, Human Resources, and Financials) will be unavailable due to regular system maintenance. Please direct any questions or concerns to the ITS Helpdesk at (401) 874-HELP. http://www.uri.edu/helpdesk/feeds/news.xml <atom:link href="http://www.uri.edu/helpdesk/news.xml" rel="self" type="application/rss+xml" />