Skip to main content
HelpDesk

Help Desk Work Application

Conditions for Employment
You must be registered for a minimum of 9 credits unless you are on Work Study — then you are required to be registered for a minimum of 6 credits. You can hold only two jobs at the University, including this one.

All fields marked with a (*) must be filled.

Last Name *
First Name *
Email Address *


Current Major
URI ID Number *
(XXXX-X-XXXX)
Class Year
GPA
Work Study * Yes
No


Local Address
Local Phone (include area code)
Home Address *
Home Phone (include area code)


How did you hear about us?


Current Employment
Position
Company
Date Employed From To
Job Description
May we contact
your employer?		 Yes
No


Previous Employment
Position
Company
Date Employed From To
Job Description


Please comment on any customer service experience you have had.
Please list any references.


Indicate your level of expertise (none, fair, good, very good) with the following,
Server Management

Windows 2000/XP
Windows Vista
Mac OS X
Linux

Ethernet for Windows
Ethernet for Macintosh
Wireless for Windows
Wireless for Mac

Word
Excel
Access
PowerPoint

Eudora
Outlook
URI Webmail

Photoshop
Audio Editing
Video Editing
Dreamweaver
Other Authoring
Director
Flash

McAfee
Telnet
Zip
FTP

Visual Basics
Any Scripting
C++

Maple/Live Math
SAS/SPSS
Minitab

Designer WebCT
Student WebCT
Acrobat (Full)
Refworks
Write-N-Cite

Other Programs with which you have had any experience.
Describe your experience with your own computer such as installation, repairing, hardware assembly/disassembly, etc.


Indicate your availability. *
8am 9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6-9pm 9-Midnight
M   
T   
W   
T   
F   
S   
S   


Indicate the number of hours/week you wish to work.
Hours / Week (20 Max)
Additional Information /
Comments


Indicate the position you wish to work.
Check at least one. Mouseover the tooltip below for position descriptions.

Classroom Media Assistance - Providing technical support to faculty members using classrooms with media racks, as well as faculty that borrow equipment.

Computer Lab Monitor - Supervise an on-campus computer lab. Tasks include helping users with the Copico system and refilling printers with paper.

Phone Operator - Provides directory assistance for users calling URI's main line, 874-1000.

Help Desk - Providing technical support to the URI community. Support includes Microsoft Office, McAfee Antivirus, URI e-mail, and e-Campus.
Help Desk employees provide support over the phone, in person and through instant messaging.
Requires regular training in URI service and technological advances.		 Classroom Media Assistance
Computer Lab Monitor
Phone Operator
Help Desk


Contact The Help Desk

Walk-In: Kingston Library (LL19)
Telephone: 401-URI-HELP
Email: helpdesk@uri.edu
IM: URIComputing
More Information Here

Online Help Topics

Our self-help technical wiki provides answers on over four hundred topics in fifteen categories.

uri.edu/helpdesk/wiki