Position
#: (PSA).
..
Developed
by:
SG
Reviewed
by:
HA
Approved
by:
.
Date:
07/03
UNIVERSITY OF
TITLE: Enrollment Services Officer
DIVISION: Academic
Affairs
REPORTS TO: Assistant/Associate
Director Enrollment Services
GRADE: 10
SUPERVISES: Clerical
support staff
BASIC FUNCTION:
Responsible
for the direct supervision of Senior Enrollment Service Representatives,
Enrollment Service Representatives, and Enrollment Service Counselors. Carry out a
full range of enrollment services activities.
Additional responsibilities include, but are not limited to, fiscal,
processing, or front counter services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Counsel students on
enrollment services matters; advise them of procedures to be followed to
obtaining financial assistance, determining eligibility, registering and paying
bills.
Supervise
and manage the activities of Enrollment Services Representatives and Enrollment
Services Counselors.
Coordinate
all aspects of financial assistance programs, from application to verification
and disbursement.
Correspond
with students, faculty, staff and parents.
Interpret and explain Federal, State, and University policies,
procedures, schedules deadlines and other operational information as they
relate to enrollment services.
Supervise
payment processing, refunds, balancing and other fiscal responsibilities.
Plan,
coordinate and direct the scheduling of course offerings and examinations.
Initiate,
develop and publish the official schedule of courses and directory of classes,
and examination schedules; schedule appropriate classroom space for instruction
and examinations.
OTHER DUTIES AND RESPONSIBILITIES:
Perform
other duties as required.
LICENSES, TOOLS AND EQUIPMENT:
Personal
computers, printers, word processing, database management and spreadsheet
software.
ENVIRONMENTAL CONDITIONS:
This
position is not substantially exposed to adverse environmental conditions.
QUALIFICATIONS:
Bachelors degree
required. The following are
required: two years of supervisory
experience in enrollment services operation; professional experience in an area
of specialization (financial aid, billing and collection, and/or registration
and records); strong verbal and written communication skills; excellent
interpersonal skills.
ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE
MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.