Centralization Survey

 

Contact Information
1 Name
2 Title
3 Email Address

School/Student Center Information
4 Name of College/ University
5 Name of student center
6 School Enrollment
7 Square feet in Student Center
8 When was student center built?
9 Have there been any major renovations/additions since then?  Yes
No
10 When?
11 Normal hours student center is open (not during Break)?
12 Budget for Student Center?
13 Budget specifically for custodial and maintenance services?
14 What are your main duties/responsibilities?
15 If you could wave a magic wand, and make everything (operations and facilities services) perfect at your school, what would you change?
16 How many full time custodial employees do you have?
17 How many full time maintenance employees do you have?
18 Is there a second shift?  Yes
No
19 Is there a third shift?  Yes
No
20 Facility Services at University of Rhode Island (URI) is broken into a main office, which controls custodial services, electrical, heating and all other maintenance of academic and office buildings. The Memorial Union, Health Services and Residence Halls, Dining Services are considered auxiliaries, and each has their own custodial and maintenance departments (including accounting and purchasing).

How is Facility Services structured on your campus?
     
If your student center has its own internal custodial and/or maintenance operations, please answer the following questions (Option A).

If your student center is serviced by the "central office", please skip to Option B
     

Option A - Internal
If your student center has its own internal custodial and/or maintenance services:

21 How long has it been that way?
22 Are you satisfied with the relationship between your office and the central facility services? What would you do to improve the relationship?
23 Are the employees in labor unions?  Yes
No
24 Which ones?
25 On the URI campus, custodians do room setups for meetings and events, who does that on your campus?
26 Who takes care of snow removal around the student center?
27 Who fixes electrical problems in the student center?
28 Who does general cleaning in the student center?
29 Are there students employees in the custodial and/or maintenance department?
30 Please describe your work order process.
31 What is the typical response time for a work order?
32 Who does carpet cleaning (not simple vacuuming)?
33 Who does minor construction?
 

Thank you for taking the time to complete this survey

 

 

Option B - Central Office
If your student center has external custodial and/or maintenance services (with a "central office"):

34 How long has it been that way?
35 Has there ever been in house custodial and/or maintenance services?
36 If yes, why was it changed?
37 Are you satisfied with the relationship between your office and the central facility services? What would you do to improve the relationship?
38 Are there consistent custodial and maintenance personnel assigned to the student center from the "central office"?
39 How are time and materials tracked and paid? (Through a student center accounting office, or central accounting?)
40 Who supervises the people from the "central office"?
41 Are the employees in labor unions?  Yes
No
42 Which ones?
43 On the URI campus, custodians do room setups for meetings and events, who does that on your campus?
44 Who takes care of snow removal around the student center?
45 Who fixes electrical problems in the student center?
46 Who does general cleaning in the student center?
47 Are there students employees in the custodial and/or maintenance department?
48 Please describe you work order process.
49 What is the typical response time for a work order?
50 Who does carpet cleaning (not simple vacuuming)?
51 Who does minor construction?

 

Thank you for taking the time to complete this survey