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Faculty and Staff

Telephone System Upgrade

Media and Technology Services (MTS), a division of Information Technology Services (ITS), is in the process of migrating the University to a new phone system. The new system, Voice over Internet Protocol (shortened to Voice over IP or VoIP), is based on the same technology that provides high-speed network connectivity to desktop computers. It will decrease monthly telephone expenses, provide the foundation to build future communication services, and enable you to be plugged in or untethered at will.

The following links offer more information on the migration process, details on the new phones already in use on campus, the implementation process and cost, the monthly billing changes, future features and more:

More information:
- Migration to VoIP Phones
- Phone Model Comparisons
- Phone Service Rates
- Setting Up Voicemail for all Models
- Setting Up Speed Dialing
   - FAQs:The New Phone on My Desk
- Training
Tentative Building Schedule: Please keep in mind this schedule may change due to unforeseen circumstances.

Help:
For help with your phone, call the Help Desk at 874-4357.

The Phones...

Below are pictures of existing Centrex phone models and the new designated phone models that will replace them when your buidling is migrated to the new phone system. You will not be charged for your designated replacement phone!

Please Note:
If you wish to upgrade to a higher-end phone, click on the Upgrade Option link next to your model to see your upgrade options and the associated cost. If you upgrade your designated replacement phone at the initial consultation with the MTS contact, your cost will be only the difference in price between your designated phone and the upgraded model you select. The phones have been heavily discounted for the University and the associated upgrade cost includes the required phone license.

If you decide to upgrade your phone after the installation of your new phone, your cost will be the price of the upgraded model that you select, plus the cost of the phone license.

Centrex Model 8009
This basic analog phone with a single line and no display or speaker phone will be replaced by a Cisco 7911 model with display. The 7911 has full caller ID ability and a speaker for monitor purposes. It is not a speaker phone; it has no microphone.

Centrex 8009
8009

Centrex Model 8314
This analog single-line speaker phone with display will be replaced by a Cisco 7940 series phone. The 7940 series phone is a full speaker phone with up to two lines and caller ID.

Centrex 8314

Centrex Model 9316
The analog single-line speaker phone with caller ID display will be replaced by a Cisco 7940 series phone. The 7940 series phone is a full speaker phone with up to two lines and caller ID.

Centrex 9316

Centrex Model 8417
This analog two-line, speaker phone will be replaced by a 7940 series phone. The 7940 series phone is a full speaker phone with up to two lines and caller ID.

Centrex 8417

Centrex Model 5312
This digital multi-lined speaker phone with caller ID and either one or two active lines will be replaced by a Cisco 7940 series phone. The 7940 series phone is a full speaker phone with up to two lines and caller ID.

Centrex 5312
(1 or 2 lines)
5312

Centrex Model 5312
This digital multi-lined speaker phone with caller ID and two to six active lines will be replaced by a Cisco 7962 phone. The 7962 is a full speaker phone with two to six lines and caller ID. The need for more than six lines can be filled either with an add-on module for an additional ten lines or the eight-line Cisco 7975 model.

Centrex 5312
(2 to 6 lines)
5312

Centrex Model 5316
This digital multi-lined speaker phone with caller ID and either one or two active lines will be replaced by a Cisco 7940 phone. The 7940 phone is a full speaker phone with up to two lines and caller ID.

Centrex 5316
(1 or 2 lines)
5316

Centrex Model 5316
This digital multi-lined speaker phone with caller ID and two to six active lines will be replaced by a Cisco 7962 phone. The 7962 phone is a full speaker phone with up to six lines and caller ID. The need for more than six lines can be filled either with an add-on module for an additional ten lines or the eight-line Cisco 7975 model.

Centrex 5316
(2 to 6 lines)

5316+

Cisco Color Screen Sets
The color screen models 7965 and 7945 are the same as models 7962 and 7940 respectively, but have a color screen with sharper resolution.
color.screen

Model 7975 has the same setup as the 7965 and the 7945, but has eight line buttons.