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Faculty Publications
Compiled by Margaret J. Keefe

Faculty Publications 1991

BUSINESS ADMINISTRATION
Marketing

Bernard, Aaron, Mara B. Adelman and Jonathan E. Schroeder. "Two Views of Consumption in Mating and Dating." Advances in consumer Research. 18:532-537. 1991.

Della Bitta, Albert J.  SEE: Dholakia, Ruby Roy.

Dholakia, Nikhilesh.  SEE: Dholakia, Ruby Roy.; 1991 AMA Educational....

Dholakia, Ruby Roy.  SEE also: Joy, Annamma;

Dholakia, Ruby Roy, Nikhilesh Dholakia and Albert J. Della Bitta. "Acquisition of Telecommunications Products and Services: An Examination of Inter-Sector Differences." .IEEE Transactions on Engineering Management. 38(4):328-335. November 1991.

Dholakia, Ruby Roy, Albert J. Della Bitta and Nikhilesh Dholakhia. Attracting and Retaining Telecom Service Customers: A Survey. Research Institute for Telecommunications and Information Marketing, College of Business Administration, University of Rhode Island. 1991.  105p.

Dholakia, Ruby Roy, Albert J. Della Bitta and Nikhilesh Dholakhia. Telecom Purchase Decisions: A Survey of Small and Medium-Sized Organizations in the United States. Research Institute for Telecommunications and Information Marketing, College of Business Administration, University of Rhode Island. 1991.  119p.

Dholakia, Ruby Roy, Richard R. Weeks and Nikhilesh Dholakia. Telecommunications in Rhode Island: Is the State Ready for the Future? Research Institute for Telecommunications and Information Marketing, College of Business Administration, University of Rhode Island. 1991.  213p.

Johnson, Eugene and Peter C. Cotton. How to Be an Effective Sales Manager. American Management Association. 1991.

Johnson, Eugene M. "Leaders in Selling and Sales Management: John Wyman, AT&T and University of Florida." Journal of Personal Selling & Sales Management. 11(2):65-66. Spring 1991.

Johnson, Eugene M. and Chai Kim "The Promise of Telemarketing in South Korea." Teleprofessional. October 1991. p.30-32.

Johnson, Eugene M. and Andrew Laviano. "Telemarketing and Fundraising: Ethical and Legal Issues." Nonprofit World. 9(l):34-35. Jan/Feb 1991.

Joy, Annamma and Ruby R. Dholakia. "Remembrances of Things Past; The Meaning of Home and Possessions of Indian Professionals in Canada." Journal of Social Behavior and Personality. 6(6):385-402. 1991.

1991 AMA Summer Educators' Proceedings: Enhancing Knowledge Development in Marketing. Editors, Mary C. Gilly ... and Ruby Roy Dholakia. American Marketing Association. 1991.  793p.

Schroeder, Jonathan E. SEE: Bernard, Aaron.

Surprenant, Carol F. "Using Uncertainty to Understand Services."  IN: 1991 AMA Educators' Proceedings: Enhancing Knowledge Development in Marketing. Editors, Mary C. Gilly ... and Ruby Roy Dholakia. American Marketing Association. 1991.  p.309-314.

Venkatesan, M. and Elain Sherman. "Customer Satisfaction in the Retirement Living Environment." IN: Advances in Health Care Research; Proceedings of the American Association for Advances in Healthcare Research, Edited by Anne Balazs and Ronald Hoverstad. 1991.  p.61-67.

Venkatesan, M. and Jean Charles Chebat, Editors. Time and Consumer Behavior.  John Labat Research Seminar, University of Quebec at Montreal. 1991.

Venkatesan, M. and Bev Anderson. "Temporal Orientation of Consumers Across Cultures."  IN: Proceedings of the World Marketing Conference: International Conference Series. Vol.V. Edited by Kristian D. Frankenberger, Hanne Hartivig Larsen, Flemming Hansen, Marian Friestad and Gerald S. Albaum. Academy of Marketing Science. 1992.  p.84-89.

Weeks, Richard R.  SEE: Dholakia, Ruby Roy.


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