Comments
on A.N.A.'s Social Policy Statement of 1980
Ida
J. Orlando (Pelletier)
Presented
at
Southeastern
Massachusetts University
College
of Nursing Honor Society
First
Annual Induction Ceremony
October
15, 1983
Dean Passos, members
of the honor society and faculty of the College
of Nursing and honored guests,
For the next 25 minutes I'm going to be talking about the
importance of defining a distinct function for professional
nursing. In doing so I'll try to focus your attention
on what a professional nurse is; what professional
nursing produces and what justifies its existence
as an independent profession.
Before I begin, I want to congratulate those of you who
are the first from this college to enter a society
whose work will provide leadership and bring honor
to our profession. As leaders, you share in the
burden of responsibility to protect our essential
function in a society which is constantly changing.
Protection necessitates repetitive persistence in
articulating and defending our function else some
changes may cause society to ignore our honorable
past--and to extinguish our future.
While our leadership over time changes, as does society,
protection of our function must be constant in order
to provide a continuity of guidance--to the public--to
consumers of professional nursing--to practitioners
and teachers of nursing--to organizers and administrators
of nursing services and schools--to researchers
who work to find new knowledge to improve practice,
teaching and the organization of our services and
schools.
This outline of your burden assumes that the function of
professional nursing in society has already been
defined and there are those who believe that the
American Nurses Association's Social Policy Statement
of 1980 did just that. I'm here to try to convince
you that it did not.
I take issue with their statement on two counts. The first
is relevant to the definition of nursing itself,
and the second to the absence of guiding statements
for professional nurses in practice and for the
public served by them.
The definition being promulgated reads "Nursing is
the diagnosis and treatment of human responses to
actual or potential health problems." Altogether,
this bunch of words should have operational meaning
to practicing nurses and to some people who at one
time or another got a little or a lot of a nurse's
care. I find no operational meaning in this definition,
and defy anyone to explain it in practice, let alone
explain it to a distressed individual calling out
"Nurse, Nurse!" "Nurse, please help
me." "Nurse, why don't you help me?"--an
individual paying big bucks for nursing service--be
the service professional or not.
My first point: A distinction was not made between lay and
professional nursing. A definition of Nursing,
not a definition of Professional Nursing
was stated which would allow one to believe they
are the same. A distinction must be made and I can't
make it unless you study with me a definition of
what it means "to nurse." I learned about
this transitive verb from my favorite dictionary,
Funk and Wagnals, 1936.
"To
nurse" means = to encourage, to look after
= to nourish, protect and nurture = to give
curative care to an ailment
We all know that dictionaries, over time conform to usage.
It is remarkable to me that the transitive verb
"to nurse" has remained stable. Definitions
of a nurse, however, have changed in two respects that I am aware of.
Prior to 1954, Webster defined a nurse as "an
assistant to physicians and surgeons." In 1963,
I found Webster's emphasis changed to "one
who cares for the sick and infirm under the supervision
of a physician."
There are days I want to blame Florence Nightingale for
the usage Webster put in print because one phrase
of the Nightingale Pledge reads "I will endeavor
to assist the physician in his work." On other
days, I want to believe that if she were in the
midst of proponents for the Equal Rights Amendment,
her pledge would read instead, "I will endeavor
to help the patient even while the physician
does his own work."
Nightingale's Pledge doesn't really matter. What matters
is to distinguish a nurse and nursing from a professional
nurse and professional nursing. Neither Webster
nor Nightingale has done this, only the profession
can.
All people nurse themselves or get nursed or nurse others
a lot, if not, most of their lives. They find encouragement,
nurturance, nourishment, protection and curative
care with whatever familial, personal or public
means are available to them. Thus, nursing gets
accomplished with no resulting attendant distress.
This is lay nursing and is relatively easy to accomplish.
The activity needed to accomplish the care is known,
clearly understood, assumed to be useful and indicated
or already known to be useful and indicated. In
general, these activities can be described as routine,
routinely repetitive or custodial in nature--no
matter the results.
In this context, everybody is doing a little or a lot of
nursing which heightens the importance of distinguishing
lay nursing done by a person including those in
nursing care positions from nursing done by professional
nurses.
In contrast to lay nursing, professional nursing is required
whenever the individual's ordinary routine activities
do not and cannot bring forth encouragement, nurturance,
nourishment, protection and curative care. Rather,
the individual suffers distress because "the
cause" of the inability "to nurse"
the self is now known. This distress resulting from
unknown, unmet needs for help continues or escalates
in intensity. The distress is contained in the individuals'
reactions to immediate experience. While the distress
itself cannot be directly observed at the outset
the verbal and non-verbal manifestations of it can
be observed in the behavior of the individual. Some
common verbal forms include complaints of any kind,
refusals, demands and questions. Non-verbal forms
include anything the individual's body does. The
need for help is initially and seemingly not known,
nor is the individual able to communicate it. Not
known, not communicated until the professional nurse's
investigation is conducted.
Thus, the nursing process must first find out from the individual
"the cause" of the distress, that is,
"the cause" of the inability "to
nurse" the self. As "the cause" and
the individual need for help is identified activity
is designed to insure that the distress is relieved
and in doing so the inability to care for the self
is cured or ameliorated. Professional nursing does
this, lay nursing does not, nor does lay nursing
guarantee this result. In failing to make this distinction,
the Policy Statement in effect ignored what professional
nurses have been doing since long before I was a
baby, and ignored what these nurses continue to
accomplish in all of their professional doing.
At the very least, the Policy Statement should have recognized
professional nurses--not necessarily every single
registered nurse, but should have recognized most
of them because many accomplish stunning results
in restoring or improving the individual's capacity
to care for the self. In failing to give professional
nurses this recognition I predict that the divisive
diversity among them will continue. Had they been
recognized in this way it might have served to unify
all professional nurses with and without academic
degrees with a singular basic professional identity.
The second point I want to raise about the definition is
that it does not attend to a distinct professional
function nor does it attend to the product our profession
delivers to society.
I'll repeat the definition being promulgated in case some
of you forget it. "Nursing is the diagnosis
and treatment of human responses to actual or potential
health problems."
I cannot help but think that I was right when I told those
who prepared the first draft of the Policy Statement
that they should first and foremost at the risk
of excluding all else attend to having the definition
reflect a distinct function and to make some generalized
statement as to the product of that function.
Before I continue I should define function and product for
you as I did for them.
By function I do not mean the verb activity; I mean the
noun. The noun applied to nursing means: What is
it that characterizes every activity of every nurse
while practicing professional nursing? By product
I mean what is it that characterizes the outcome
or result of professional nursing?
I will discuss function first.
The definition being promulgated is too general for our
or any other profession. It does not articulate
a distinct function nor does it permit understanding
the difference between nursing, other professions
namely, medicine and other people who also worry
about "actual or potential health problems."
I don't know where the definition came from, certainly
not from my commentary. I do know it came from something
other than observed facts in the practice of the
majority of registered nurses who practice professional
nursing.
To date, I have not observed a professional nurse diagnose
a human response though I've seen some registered
nurses diagnose medical conditions from signs and
symptoms of disease, categorized by the profession
of medicine. Instead I always see the professional
nurse respond to observations of the individual's
verbal and non-verbal behavior. These behaviors
when specified cannot as yet be classified as general
human responses.
To date, I have not observed professional nurses treat human
responses although I have seen some registered nurses
treat signs, symptoms and conditions according to
protocols developed by physicians. Instead I always
observe the professional nurse treat the individual
with extreme care and professional concern for whatever
inability is causing distress in any and all settings.
The central concern for professional nursing is not diagnosis
and treatment of human responses but attending to
individuals when in distress because they can't
find their own encouragement; they can't look after
themselves; they can't nourish, protect and nurture
themselves; they can't give themselves curative
care when they are ailing.
The resulting distress from unclear unmet needs for help
continues or escalates in intensity which is what
places critical importance on our profession's interventions.
I don't know that relationship between what nursing
does and "actual or potential health problems"
but I know there are relationships between
Distressful
suffering and the individual's and the family's
sense of well being.
Distressful suffering and the progress of an individual's
condition.
Distressful suffering with attendant financial costs and
the absence of relief.
Distressful suffering and the individual's ability to comply
with medically prescribed diagnostic and treatment
procedures known as "doctor's orders."
I'm compelled to digress and say a few words about who the
doctor orders. We live after all in a free democratic
society. Medical orders are for and directed to
patients who are free to comply or not to comply.
They are not for and are not directed to professional
nurses who may not interpret doctor's orders in
any other way. Our professional commitment is to
the individual who may or may not require the nurse's
help in reaction to the doctor's orders or in reaction
to anything else for that matter. Helping the patient
identify and meet immediate needs for help may sometimes
result in more active participation and compliance
with doctor's orders or may result in the new found
ability to initiate discussion and exploration of
the orders with the doctor.
I ask that you study another transitive verb with me, that
is, what it means "to doctor." I refer
once more to my favorite dictionary, Funk and
Wagnals of 1936.
To "doctor" means = to treat medicinally
= to repair
= to alter with a view to deceive or adulterate
I will not dwell on the magic of medicine nor the wondrous
benefits it continues to provide, I only wish to
point out that "to doctor" does not mean
"to nurse" nor does "to nurse"
mean following in or competing with the footsteps
of the doctor.
Distress resulting from unknown unmet individualistic needs
for help in the life of the citizenry is all that
can possibly justify nursing as an independent profession
in society.
To return to defining "nursing as the diagnosis of
human responses." I applaud what the nursing
diagnosticians are trying to do because I think
they are trying to classify nursing phenomena, but
I'm unhappy with the concept as it is being developed.
My reasons follow:
The word diagnosis has two meanings. It is either interwoven
with identification of disease from signs and symptoms
or interwoven with investigation, that is, analysis
of cause. I emphasize investigation of cause.
We know the nursing diagnosticians do not wish to
diagnose disease and none of the diagnoses I've
seen attend to cause.
I'm going to state some diagnoses which appeared in a national
publication and ask that you raise your hand if
the statement I make is true about you during the
last week or so.
(100%) How many
of you have had "a decrease in activity tolerance"
( 90%) How many of you have had "a knowledge deficit"
( 90%) How many of you have had "an alteration of
comfort"
( 90%) How many of you have had "a sleep disturbance"
( 40%) How many of you have had "ineffective coping"
This was a list of nursing diagnoses made on an acute care
unit of patients recovering from heart attacks.
The problem as I see it is that these statements can't possibly
be used as diagnoses, let alone nursing diagnoses,
because they do not attend to "cause."
If only the diagnosticians had started by classifying observable
facts from nursing situations such as:
Categories of observed behavior which professional nurses
investigate
Categories of "causes" of inability to nurse the
self
Categories of distress which result from unmet needs for
help
Categories of activity which meet needs for help
Categories of observed behavior after the need for help
is met
Even if my thoughts about nursing diagnosis are wrong the
Policy Statement should have at the very least made
specific reference to how society and practice benefits
from a nursing diagnosis or what happens to people
when practice does not "diagnose and treat
human responses to actual or potential health problems."
Concern for health problems or health care or meeting health
needs as a service, or health and prevention of
disease as a goal, does not give nursing the distinction
it has practiced and is promulgating something we
have not yet demonstrated.
Everybody is in the act. It is practically illegal for anyone
not to attend to potential or actual health problems
of the citizenry. Think of the essential contribution
of garbage collectors to potential health problems
in terms of the frequency of service and the numbers
of people served and of the potential response of
most humans if the garbage is not collected.
The importance of professional nursing in the health of
the citizenry could possibly be talked about but
only after what nursing means by "health"
is clearly defined. Our future research may indeed
show how the "health" of a person may
be affected when unable "to nurse" the
self, alone or with one's own resources whether
or not under medical care and whether or not the
person has a definable disease. This ends my discussion
of function, I will now discuss product.
"The diagnosis and treatment of human responses to
actual and potential health problems" says
nothing about what professional nursing is supposed
to accomplish as a product of service. You recall
the product of service should answer the question--What
characterizes the behavior of the person served
after our professional function is carried out?
My best, now 25 year old rudimentary formulation
reads, "Improvement in the immediate verbal
and non-verbal behavior when compared to the behavior
of the individual before the immediate need for
help was ascertained and met."*
Before I continue, I want to emphasize one
aspect of the definition "to nurse," it
meant: To give curative care to an ailment.
As a young nurse I thought that when I or the students I
was teaching helped relieve the immediate distress
and some signs and symptoms disappeared, that this
was a medical not a nursing outcome. It took two
years to realize--and that was 23 years ago--that
I was wrong. When the individual is helped to identify
and meet the immediate need for help curative care
of distress as experienced by the individual does
take place--and when it does it restores or improves
the individual's capacity to care for the self which
was what the distress was all about in the first
place.
Improving and restoring the individual's capacity to care
for the self is what professional nurses strive
for in practice. They know they accomplish it when
they achieve the product of their service: Improvement
in the verbal and non-verbal behavior of the individual
served.
The phenomena of concern for professional nursing should
therefore have been stated as what it has been and
continues to be: Distress caused by the inability
"to nurse" the self and the self alone
cannot identify or get the needed help. Thus the
distinct function of professional nursing is to
find out and meet immediate needs for help. The
product of professional nursing should have been
formulated in at least general terms of what professional
nursing accomplishes: The restoration or improvement
in the individual's capacity to care for the self.
Behaviors which qualify as restoration or improvement
have been demonstrated* and in many cases published.*
Nursing is the only profession focused on the inability
"to nurse" the self and has been steadfast
in responding as a collective to this inability
whenever required 24 hours a day, 7 days a week
or intermittently as required by a single professional
nurse with the same full service.
In neglecting to formulate a distinct function and product,
the Policy Statement cannot possibly guide the practice
of professional nurses, teachers, researchers, organizers
of services and schools--nor can it possibly guide
consumers or the public in making choices for or
evaluating nursing services nor can it guide social
policies, some of which result in legislation. I've
only time to discuss the guidance needed by professional
nurses in practice.
Any distinct formulation of function and product whether
or not the formulations suited me would have provided
guidance for professional nurses to actively assume
independent authority to perform that function and
be autonomous in achieving that product. Authority
to function as a professional nurse is derived from
the function of our profession. Authority of physicians,
institutions and agencies have nothing to do with
it nor would they knowingly interfere with the whole
purpose of professional nursing services being provided
in the first place.
This is what our professional authority is all about--no
one gives it to us, we assume the authority to perform
our function and in doing so achieve our product.
Registered nurses already have legal sanction to practice
but are in desperate need of a guiding statement
to support their active but unclear attempts to
fully attend to individuals who are unable "to
nurse" themselves. The absence of clarity as
to their functional authority is there because of
the absence of the guiding statement; and the guiding
statement is absent because a distinct function
has not been articulated by our current national
leaders.
The Social Policy Statement did discuss "authority
for nursing practice" as a contract between
society and the nursing profession but in my view,
this discussion had nothing to do with the professional
nurse in practice who is trying to survive the never
ending struggle which results from a misinterpretation
of authority to practice professional nursing as
distinct from medical authority and the authority
of the institution or agency in which these nurses
work.
In the midst of this struggle the distressed individual
is unable to assert authority as a consumer to insure
that the professional nursing service he or she
is paying for is received.
To assume one's own authority in practice would in turn
function as a guide to the responsibilities of the
nurse in the following work relationships:
To the person served
To other nurses with line or staff authority
To other professions
To any other person encountered at work
Now the Social
Policy Statement did discuss three types of working
relationships:
"A command type" described as "primitive"
"A detente type" described as "armed neutrality"
"A collaborative type" described as "true
partnership"
This discussion was obtuse and may have been an indirect
way of saying the nurse does not work under the
physician and that primitive commands and armed
neutrality were undesirable and that true partnership
was sought. I made up what I think they were trying
to say--but the nature of our current problem should
have been made explicit. They could have made it
explicit if a function distinct from that of medicine
had been formulated in the definition which was
promulgated.
Thus, the responsibilities of professional nurses in work
relationships remains to be definitively articulated
on a national scale.
I want to say just a few words about the Policy Statements
chapter on "Specialization in Nursing Practice."
I don't think it's possible to delineate a specialty
in a profession without first defining the core
of the profession's function.
Specialization in nursing, to date, has followed specialization
as defined by the profession of medicine. Since
professional nursing is needed when individuals
are unable "to nurse" themselves then
it may be possible to delineate special forms of
inability which could become specialized areas in
nursing. To date, I have not found special forms
of inability "to nurse" the self, rather,
special or particular forms of inability seem to
cross all medical specialties. However, I do believe
there may be special forms of inability "to
nurse" the self as an infant, as a child, as
an adolescent, as an adult, as a mother while pregnant
or rearing children, or as a family member of an
individual being served by professional nursing.
I am not a prophet of doom when I say that health care systems,
health policy, legislation, and authority of medicine,
the authority of institutions and agencies are molding
new job descriptions which registered nurses fill
and discontinuing other jobs which insured the continuity
of responsibility to provide and direct professional
nursing services.
I have just enough time to tell you a short story about
one job that was discontinued. Since the beginning
of my professional consciousness I always pointed
with great pride to the Frontier Nursing Service
in Kentucky. Not that I ever had anything to do
with it, but they had it made as an independent
professional nursing service, and I nor any professional
nurse I knew had it made as well.
The Frontier Nursing Service was founded, organized and
completely controlled by professional nurses in
response to the inabilities of people in that area
"to nurse" themselves. In 1974 on national
television I heard the nursing director talk about
the service and her imminent retirement. Barbara
Walters asked for the name of the nurse who would
be taking her place. I literally wept when I heard
it would not be a nurse, but that a physician would
take her place instead.