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Health Literacy and Cultural Competence: Key Information & Strategies for Providers: Workshop V
November 17, 2008
Objectives: Upon
completion of this workshop, participants
will be able to:
- Define cultural competence and its impact on patient care and outcomes
- Discuss legal implications associated with health literacy and cultural competence
- Describe health disparities, CLAS standards, RI regulations regarding language access, and resources for health professionals on language access, low health literacy (LHL), and cultural competence
- Explain potential cultural and religious influences on the use of and adherence to medications for common conditions
- Define health literacy
- Explain the scope, relevance, and impact of LHL on patient care and health outcomes, particularly for older adults
- Discuss strategies to improve communication and comprehension between patients and providers
- Discuss the impact of age-related changes on communication and comprehension
- Discuss the possible impact/influences of LHL, culture, language, and age-related changes on patient interaction, management, and outcomes
Agenda:
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8:00-8:30 |
Registration,
coffee and pastry |
|
8:30-8:45 |
Welcome,
Introductory Comments, and Completion of
Pre-Workshop Assessment
Phillip G. Clark,
ScD |
|
8:45
- 9:45 |
Cultural Responsiveness & Cross Cultural Communication
Deborah Correia Morales, MSW, LCSW |
| 9:45-10:30 |
Employing CLAS in the Elimination of Health Disparities
Carrie Bridges, MPH |
|
10:30-10:45 |
BREAK |
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10:45-11:45 |
Cultural and Religious Issues in the Use of Medications
Anne Hume, PharmD, BCPS, FCCP |
|
11:45-12:45 |
LUNCH |
|
12:45-2:15 |
Health Literacy: A Chronic Medical Condition
Lisa Jones, MD, MA, FACOG |
|
2:15-2:30 |
BREAK
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|
2:30-3:00 |
Age-Related Changes & Their Impact on Communication and Health Literacy
Erica Estus, PharmD, CGP |
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3:00-3:45 |
Case Discussion
Erica Estus, PharmD, CGP, Facilitator |
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3:45-4:00 |
Q&A, Completion of Program Evaluation and Post Workshop Assessment |
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4:00 |
Distribution
of Certificates |
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