| Desktop
Computing Services
Mission: To provide the University
community with integrated, quality services for the acquisition, installation,
and maintenance of client hardware and software.
Central Computing Support
Services
Desktop Computing Services provides central
computing services to the campus community. These services include:
Manage Instructional
Computing Facilities and Student
Computing Facilities
Administer Software
Distribution and Licensing Programs
Provide Office Systems and Desktop Support
Services
Provide Computer Pre/Post Sales Support
Members of Desktop Computing Services
also:
Departmental Computing
Support Partnership
Departmental computing support has repeatedly
been identified as the single most critical need for the success of technology
projects at the University of Rhode Island. Some Departments and Colleges
now contract with IITS to provide on-site computer support services via
the Departmental Computing Support Partnership, an alliance that integrates
central and distributed support staff through a two-tiered system comprised
of on-site and back-office Information Technologists.
The document Recommended
Support Model for Departmental Computing presented at Dean’s Council
in December, 1999 describes the Partnership in detail.
Desktop Computing Services
Team
Pam Christman - Manager, Desktop
Computing Services
Central Computing Support Staff
-
Mark Oliver - Lead Information Technologist
- Lab Manager, PC and Macintosh Specialist
-
Mike Stewart - Senior Information Technologist
- Student Supervisor, Macintosh Specialist
-
Peter Rose - Senior Programmer Consultant
- PC, Internet, and Dialup Specialist
Departmental Computing Support Staff
-
Cindy Ray - Senior Information Technologist
for the College of the Environment and Life Sciences, Computer Virus Specialist
-
Pat Egan - Information Technologist
for the College of Business Administration and the College of Pharmacy,
NT Specialist
-
Ed Crane - Network Technician
- NETS Liaison, Networking Specialist
-
Chris Hinkson - Information Technologist
for University Advancement, Macintosh Specialist
-
Alan D’Aiello - Information Technologist
for University College, Web Specialist
-
Leng Kau Yang - Information Technologist
for Facilities Services, NT Specialist
Providence
Campus Library and Technology Services (including Desktop Computing) |
