Performance Improvement Certificate Program

For registration information please contact Barbara Hogg 401-277-5200.

Professional Development Registration Form

Beyond Training: Performance Improvement Certificate Program

“It is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality.” Harold S. Geneen

This program will equip participants with a new set of competencies that address the changing landscape of the business environment. We all need to be able to navigate in what has become the “new normal” for organizations. In order to do this, we need to cultivate a new framework of thinking with a FOCUS ON PERFORMANCE-- defined as “a combination of behaviors and outcomes-- where every action and decision of those who do the work-- impacts the bottom-line.”

Who will benefit from this certificate program? All employees: executive, managerial, supervisory, training, and team leaders.

This program features three major components:

Individual mentoring between instructor and student,
Practical, real time applications,
Highly interactive seminars.

Skilled and experienced practitioners will facilitate all sessions.

Participants will complete a 21-hour non-credit certificate program that will meet on Thursday evenings from 5:00-8:00 pm. Sessions will meet at the URI/Alan Shawn Feinstein College of Continuing Education, 80 Washington Street, Providence, RI 02903.

We can deliver and customize this program for your organization.

For more information, please contact Christine P. Dolan Christine@uri.edu

Program meets October 2009-January 2010. Program Fee $850.00. If prospective students register with other individuals from their company then each registrant will receive 10% off the registration fee.

SESSION DESCRIPTIONS

SESSION ONE: Overview
(Thursday, October 8, 2009 5:00-8:00 PM) Participants will learn how to shift from the traditional training mindset to a performance mindset while building self-awareness, appreciating differences in work style and conducting a needs analysis.

SESSION TWO: Engaging Adult Learners
(Thursday, October 22, 2009 5:00-8:00 PM) Participants will explore the issues and challenges of building trust, team communication, engaging in crucial conversations and working with cross-generational differences.

SESSION THREE: Mindset
(Thursday, November 5, 2009 5:00-8:00 PM) Participants will examine their current mindset in the areas of work, leadership change and innovation. The focus will be on how we shape goals, attitudes, creativity, and how we approach challenges and change.

SESSION FOUR: Toolset
(Thursday, November 19, 2009 5-8 PM) Participants will focus on collaboration and communication skills.

SESSION FIVE: Team Engagement
(Thursday, December 10, 2009 5-8 PM) In this session participants will focus on managing their team’s work, bringing team performance to next level and establishing team buy in.

SESSION SIX: Project Development and Peer Review
(Thursday, January 14, 2009 5-8 PM) Participants will apply the methodology learned during the program to respond to a 2010 challenge for their organization. Each participant will identify an opportunity, change initiative, product enhancement, develop a proposal and/or create a solution that will positively impact their organization’s bottom line.

SESSION SEVEN: Presentations
(Thursday, January 28, 2009 5-8 PM) Participants will share, with the cohort and invited guests, their project proposal.