Your support resources: Where to get help with RI ERP

Dec. 4, 2025

Dear URI Faculty and Staff, 

** Please note: This message is for State of Rhode Island employees; if you are a part-time faculty member or IP-1 employee, you may disregard this message. **

NEW: View Your Payslip Starting Dec. 5.

Beginning Dec. 5, you can access your current payslip (or paystub) directly in the RI ERP system: 

  • Log in to SRI ERP through MyApps using your URI SSO. Look for the white and orange “SRI ERP” logo on a black background. 
  • On the welcome page, click the button just below your name.
  • Your payslip details will display.


If your bank typically provides the courtesy early deposit on Thursdays and you don’t see your check on Dec. 4, this does not necessarily mean your paycheck will not be available. In this scenario, please wait to confirm access to your paycheck until Friday, Dec. 5.

Note: Historical paystubs from before Dec. 5, 2025, can still be found in Paystub RI. 

Support Resources at a Glance

For Paycheck Issues: If you have questions or concerns about your State of Rhode Island paycheck, please contact: 

  • State of RI Payroll Call Center will be available to employees Monday-Friday, 8 a.m.-8 p.m. The number is 877-647-4633.
    • Be ready to verify your identity with the last four digits of your Social Security number, your birth year, and your home zip code.

For Timesheet-Related Issues: For questions about timesheets, time entry, or timesheet approvals: 

  • Call URI Payroll at 401-874-3555.
  • You’ll be directed to the appropriate support team member.

For System Access Issues: Having trouble logging in with SSO or accessing the system via MyApps? 

  • Contact the URI IT Service Desk.
  • Include “RI ERP” in the short description when submitting your ticket.
  • Reminder: Use SSO to access SRI ERP, your username and password will not work.

For General Questions and Guidance: 

  • Join our daily office hours (continuing through December 18, excluding holidays).
    • Monday: 11 a.m.–noon 
    • Tuesday: 9:30–10:30 a.m. 
    • Wednesday: 2–3 p.m. 
    • Thursday: 2–3:30 p.m. 

Pro-Tip: Save this email for easy reference, or bookmark the RI ERP website.  

Remember: You’re not alone in this transition. Our support teams are here to help you succeed with the new system. 

Sincerely, 

Becky Hill, Vice President for Human Resources
Abby Benson, Vice President for Administration and Finance